What are the responsibilities and job description for the ITIL Change management Analyst - Only W2 position at mavinsys?
Requirements :
- Demonstrated experience in IT Service Management roles.
- ITIL v3 or v4 Certification (Practitioner certification preferred).
- Proficiency with the ServiceNow platform, including reporting and KPI development.
- Strong understanding of IT operations and Service Management functions.
- Excellent communication and facilitation skills.
