DIVISION :
U.S. AutoForcePOSITION SUMMARYThe Product Warranty Inspector will receive, review, load, and credit appropriate customer accounts in regards to warranty product.
Schedule : M-F 7 : 00am-5 : 00pm. JOB RESPONSIBILITIES
- Receiving warranty product :
Check in and process proper documentation
Processes product adjustments; including physical inspection, skiving, taking pictures, chalking, online claim entry, paperwork collectionLoading :Ensure product which needs manufacturer inspection is scheduled and picked up in a timely manner
Load trucks using good judgment regarding use of space and product safetyContribute to our culture of safety, ensuring adherence to all safety policies and operating proceduresMay travel to other warehouses to assist, train, and / or set up warranty processesAdhere to all vendor adjustment and shipping policiesCommunicate with all team members effectively and professionally utilizing all types of communicationResponsible for required warranty and return documentationAssists with process improvement initiatives.Assist customers and sales team with warranty questions / issuesOperate power equipment, including fork-liftProcess claims withing 7-10 business days and recommend customer credit for returned merchandise - credit the customerReturn product to proper vendorsAssist warehouse with other duties as assignedPhysical Demands and Work Environment :
Physical demands : While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and / or smell; the employee must occasionally lift products weighing up to approximately 80 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 70 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.Protective equipment required : steel or composite toe boots, safety vest, harness, seatbelt , SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots.Work environment : While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.QUALIFICATIONS
Two years of industry related experience preferred by not required18 years of age or olderAbility to work accurately with lengthy part numbersAbove average scanning accuracyAbility to follow directions and safe operating proceduresNeat, well organized, and meet deadlines given by managementAbility to lift up to 80 pounds and able to work at heights of 25 feetWork on feet for extended periods of timeAble to process a large volume of paperwork with strong attention to detailsExcellent communication skills and ability to work with a variety of personalitiesWilling to work overtime as neededA valid driver's license and good driving record, as neededStrong math skills and understanding of basic accounting methodsAbility to work independently, use a computer, and utilize technologies for communication and manage time and resources effectivelyAbility to travel at least 10% for training and assist with warranty claim processing at other warehousesSuccessfully pass a pre-employment drug test (do not test for THC / marijuana)U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residencyunless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.
