What are the responsibilities and job description for the Luxury Retail Manager position at Max Mara Fashion Group?
About the Role
As a Luxury Assistant Shop Manager, you will play a vital part in ensuring exceptional customer experiences. Your responsibilities will include leading by example, fostering a positive and inclusive work environment, and consistently meeting/exceeding sales goals.
Key Responsibilities:
As a Luxury Assistant Shop Manager, you will play a vital part in ensuring exceptional customer experiences. Your responsibilities will include leading by example, fostering a positive and inclusive work environment, and consistently meeting/exceeding sales goals.
Key Responsibilities:
- Assist stylists and manage shifts when needed to ensure seamless customer service.
- Greet customers warmly and tailor your approach to meet their needs, providing personalized follow-ups and relationship-building to drive loyalty.
- Stay up-to-date on current promotions, loyalty programs, and company-wide campaigns to offer clients accurate and timely information.
- Maintain store standards and troubleshoot technical issues with the POS system as needed.
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