What are the responsibilities and job description for the Luxury Sales Professional position at Max Mara Fashion Group?
About the Job
We are seeking an exceptional Retail Operations Specialist to join our team.
- Support stylists in their absence, ensuring seamless customer service.
- Maintain a high level of product knowledge and stay updated on current promotions and loyalty programs.
- Drive sales growth through personalized follow-ups and relationship-building.
- Consistently meet/exceed sales targets, including KPIs.
Key Responsibilities
This role involves:
- Providing excellent customer service, resolving complaints promptly and professionally.
- Building strong relationships with clients and driving sales growth.
- Leading by example, demonstrating leadership skills, and motivating the team.
- Maintaining a positive work environment, promoting teamwork and effective communication.
Requirements
To be successful in this role, you should:
- Hold a minimum of 3-4 years of retail experience, preferably in luxury retail.
- Possess strong interpersonal, organizational, and communication skills.
- Be able to work independently and collaboratively.
- Have proficient computer skills.
