Service Advisor

Position: Service Advisor – Max Motors Dealerships

Max Motors Dealerships, a leading automobile dealership, is seeking a highly motivated and customer-centric Service Advisor to join our team. As a Service Advisor, you will be the first point of contact for our customers and responsible for delivering exceptional service and building lasting relationships. If you are passionate about the automotive industry and have a drive for providing top-notch customer service, we want to hear from you!

Key Responsibilities

• Greet customers with a warm and friendly demeanor, and understand their needs and concerns.
• Schedule and confirm service appointments, ensuring efficient use of the service department's resources.
• Communicate with customers throughout the service process, providing updates and addressing any concerns or questions.
• Collaborate with technicians to determine the service required and provide accurate cost estimates to customers.
• Upsell and recommend additional services or parts based on the vehicle’s needs and manufacturer guidelines.
• Maintain a high level of customer satisfaction by ensuring timely and quality service delivery.
• Manage and resolve customer complaints, aiming for a positive resolution and maintaining the dealership's reputation.
• Keep up-to-date on product knowledge, warranties, and services offered by the dealership.
• Use dealership management systems and tools to track and monitor sales and service records, inventory, and revenue.
• Assist in developing and implementing service marketing strategies to increase customer retention and satisfaction.
  
  

Requirements

• High school diploma or equivalent. College or technical degree in automotive service-related fields is an asset.
• Proven experience in a similar role, preferably in an automotive dealership.
• Excellent communication and customer service skills.
• Strong problem-solving and negotiation skills.
• Ability to multitask and manage time effectively.
• Familiarity with automotive industry and technical knowledge of vehicles and their components.
• Proficient in using computer systems and customer management software.
• Valid driver's license with clean driving record.
  
  

At Max Motors Dealerships, we take pride in our employees and believe in providing a positive and supportive work environment. We offer competitive salaries, ongoing training, and advancement opportunities within the company. Join our team and be a part of a dynamic and successful organization.

If you meet the above requirements and are eager to excel in the automotive industry, apply now to become a Service Advisor at Max Motors Dealerships!IT is an abbreviation for Information Technology. It refers to the use and management of computers, software, networks, and other technologies to process and manage data and information. IT professionals are responsible for designing, implementing, and maintaining the technology infrastructure of an organization to support its operations and achieve its objectives.5 Reasons to Trust Your Ingredients

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Converting a number from binary to decimal involves multiplying each digit of the binary number by its corresponding positional value and adding them together. The positional values start at 1 on the far right and double for each digit as you move left.

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