What are the responsibilities and job description for the Dental Care Liaison position at MAX Surgical Specialty Management?
About the Role:
We are seeking a skilled Treatment Coordinator to join our team at Riverside Oral Surgery. In this role, you will be responsible for explaining treatment options and related costs to patients. You will work closely with the surgeon and patient to gather information, coordinate treatment plans, and present them to the patient.
Your Key Responsibilities:
We are seeking a skilled Treatment Coordinator to join our team at Riverside Oral Surgery. In this role, you will be responsible for explaining treatment options and related costs to patients. You will work closely with the surgeon and patient to gather information, coordinate treatment plans, and present them to the patient.
Your Key Responsibilities:
- Attend comprehensive exams to understand patient treatment needs.
- Enter treatment plans into WinOMS with proper coding.
- Determine dental benefit eligibility, limitations, and payment estimates necessary for financial arrangements.
- Explain insurance coverage and out-of-pocket expenses to patients.
- Educate patients about their dental benefits and present case fees and financial options.
- Ensure patients understand their treatment plan and overcome objections to facilitate a decision.
- Prepare an alert in WinOMS for PCCs on how treatment calculations were figured out.
- Add approved discounts as notes in WinOMS for the billing department.
- Prepare a formal financial agreement for patients to sign.
- Meet weekly with the surgeon to discuss outstanding cases.
- Maintain a recall list for follow-up appointments.
- Prepare unscheduled treatment reports for patients who haven't scheduled in three months.
