What are the responsibilities and job description for the Office Manager position at Max Well Therapy?
Job Description
Job Description
Benefits :
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company Mission & Core Values
Our mission is to maximize the health & wellness of our community. We strive to be the first choice for Physical, Occupational, Speech and Massage Therapy services.
Our Core Values :
Listen & Respond We actively listen and respond to the needs of our staff and patients.
Respect & Value We appreciate the time, effort, and contributions of everyone.
Innovation We embrace new techniques, technologies, and strategies to continually improve.
Education We believe knowledge empowers our staff to succeed and helps patients achieve optimal wellness.
Teamwork Every role is essential, and we support one another.
Job description
We are a growing multidisciplinary therapy clinic in need of an Office Manager. The Office Manager is responsible for overseeing administrative functions, office staff, and operational efficiency across multiple locations. This role ensures that each office runs smoothly, follows company policies, and maintains productivity.
Key Responsibilities
General Office Responsibilities : Handle all front office duties, including but not limited to patient scheduling, insurance verification, collections, and managing intake paperwork.
Leadership & Management : Supervise office leads and assistants at all locations. Provide guidance, training, and support.
Provides feedback : Perform 1 : 1 and annual reviews with all office staff.
Operational Oversight : Ensure offices are operating efficiently, meeting business goals, and following standardized procedures. Host office meetings with all office staff
Process Improvement : Develop and implement office policies, procedures, and best practices to enhance workflow and efficiency.
Budget & Resource Management : Oversee office budgets, manage supplies, and ensure cost-effective operations. Manage deposits. Ensure cash logs are accurate and completed.
Compliance & Standards : Ensure all locations comply with company policies, legal regulations, and industry standards.
Technology & Systems : Implement office management software, communication tools, and technology to streamline operations.
Coordination with Departments : Work with Clinic Directors, HR, Operations, Marketing, Billing, and other departments to align office operations with overall company objectives.
Problem-Solving : Address office-related challenges, staff concerns, and operational inefficiencies.
Skills & Qualifications
Strong leadership and communication skills
Experience in office management or operations across multiple locations
Ability to analyze and improve business processes
Knowledge of budgeting, administrative procedures, and compliance
Proficiency in office software and management tools
Familiarity with Medical Billing and EMR
Flexible schedule (hours may vary from 8am - 7pm)
This role is ideal for someone who excels at multitasking, problem-solving, and maintaining consistency in business operations.
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