Circulation Clerk Substitute

Job Title: Clerk Substitute

Classification: Clerk Substitute

Starting Rate: $14.77 per hour Pay Grade: 9

Location / Department: Beavercreek Community Library / Circulation

Reports to: Beavercreek Head of Circulation

Employment Status: Substitute

FLSA Status: Non-Exempt

Hours: As needed

Job Objective

To promote the mission and values of the Greene County Public Library. To carry out objectives and goals of the strategic plan to better serve the community. To perform a variety of library circulation and clerical tasks while maintaining a high level of customer service. To work under direct supervision but at times may work unsupervised and may be expected to solve problems and serve patrons independently.

Requirements

Essential Job Functions

• Checks out and Checks in materials using computerized system; collects fines and charges for payment of lost items; enters renewals and reserves for materials; registers borrowers; handles circulation questions from patrons in person or by telephone
• Responsible for sorting materials to be shelved including book-drop, delivery, returns, etc.
• Handles incomplete or damaged items
• Oversees circulation hold shelf
• Processes the Paging List, runs Search Ohio and Clear hold-shelf reports, prepares requested items for Inter-Library loan
• Assists patrons with self-check units.
• Performs opening and closing procedures, including handling fine money
• Processes new materials. Processes donations
• Processes withdrawn materials
• Repairs and repackages damaged items
• Keeps abreast of information by regularly reading email, minutes and staff website as well as attending staff meetings.
• Performs tasks of lower level classifications as necessary.
  
  
  

Skills, Knowledge And Abilities

• Ability to provide knowledgeable customer service to assist all library patrons in a timely manner; show tact and courtesy in relations with the public and other staff members
• Ability to communicate clearly and read printed and on-screen information
• Proven computers skills and ability to input information into an automated system.
• Ability to multi-task, work in a fast paced environment and handle difficult situations
• Some knowledge of library clerical principles, methods, techniques and procedures
• Ability to handle routine problems under guidance of supervisor and keep supervisor informed of departmental needs and concerns
  
  

Qualifications

• High School Diploma; or equivalent combination of experience and training which provides the required knowledge, skill and ability
  
  
  

1 Year Of Customer Service Experience Preferred.

Environmental Conditions

• Work is performed in an office-like setting, but with need for considerable mobility: light lifting, bending, stooping, stretching and sitting at a variety of desks and service points
• Employee may be scheduled to work evening and weekend hours, including Sundays; schedules may be altered depending on the needs of the library