What are the responsibilities and job description for the Customer Concierge position at MaxGuard Hurricane Windows?
Job Summary
MaxGuard Hurricane Windows is a recognized leader and a top rated Google Guaranteed Service Provider in the residential impact hurricane window and door business.
Based on our Google Reviews (4.7), we’re considered the “Best of the Best” in the business and have been certified as a Disney Contractor and a Premier Certified Contractor for Andersen Windows.
We grew our sales more than 50% in 2024 and are seeking a very personable and professional Customer Concierge/Front Desk Receptionist to join our team.
The ideal candidate will be the first point of contact for our clients and visitors to our new hurricane window and door showroom, providing an exceptional customer experience.
This role requires a proven track record for reliability, dependability and a friendly demeanor to create a welcoming environment for customers.
Responsibilities
- Answer incoming phone calls and schedule appointments for sales reps to meet new potential customers.
- Greet and assist showroom visitors in a courteous and professional manner.
- Provide brochures and basic information about our window and door displays.
- Utilize company CRM for scheduling appointments and entering sales information.
- Assist with general office tasks to ensure smooth daily operations.
Requirements
- Proven experience in a customer care or receptionist role is preferred.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent time management abilities to prioritize tasks efficiently.
- Proficiency at answering phone calls and scheduling appointments.
- Strong attention to detail, particularly in proofreading sales documents.
- A friendly and professional demeanor is essential for customer interactions.
Join our team as a Front Desk/Receptionist & Customer Concierge and contribute to creating an exceptional experience for our clients while ensuring the smooth operation of our showroom.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $21