Director of Operations - Digital Sales

What you’ll do…

As a Director of Operations at Maxima Apparel Corp, you will play a vital role in our mission to deliver high-quality products efficiently. Working with both our Domestic and International teams, you will work alongside the Sales, Marketing, and Finance teams to ensure a seamless process for our wholesale orders

Lead Operational Excellence : Oversee and enhance customer service, data entry, inbound logistics, and outbound logistics processes to ensure top-notch operational performance.

Drive Productivity : Take charge of the Operations department's productivity and Key Performance Indicators (KPIs) to meet and exceed organizational goals.

Manage Order Flow : Efficiently manage the open order file, optimizing inventory management, and conducting regular reviews to ensure timely customer deliveries.

Streamline Shipping : Develop and implement shipping best practices, aiming to minimize logistics expenses while adhering to routing manuals and compliance standards.

Data Analysis : Create, analyze, and utilize reporting tools to evaluate various operational aspects, identifying opportunities for improvement.

Process Improvement : Enforce adherence to Standard Operating Procedures (SOPs), regularly review and analyze processes for efficiency, and propose necessary changes and modifications.

Collaborate with 3PL Partners : Work closely with third-party logistics providers (3PLs) to prioritize shipments, seek new partnerships, negotiate pricing, volumes, and forecasts.

Routing Compliance : Ensure compliance with customer routing requirements, managing and tracking adherence.

Special Projects : Undertake special projects as needed, contributing to departmental and organizational initiatives.

Travel for Improvement : Travel for training and quality improvement efforts in the US and satellite offices in China and India.

Offshore Resource Leveraging : Train and leverage offshore back-office resources to enhance customer service, analytics, and process-based functions within the department. Proficiency in Mandarin or Hindi is a plus.

You should have…

• Distribution and Operations Expertise : A proven track record with 5 years of experience in distribution and operations, showcasing your deep industry knowledge.
• Team Management Experience : Demonstrated previous experience in effectively managing and leading teams. Abilities to guide and inspire your team towards achieving operational excellence.
• EDI Proficiency : Essential expertise in EDI (Electronic Data Interchange), particularly in Raw Data analysis of 850 / 860 data.
• Microsoft Suite Proficiency : Strong proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook to navigate and analyze data effectively.
• Process Building Experience : Proven experience in process building, technology development oversight, and successful execution of business plans.
• Independent and Collaborative : Ability to work both independently and collaboratively within a team, fostering a cohesive work environment.
• Prioritization Skills : Skillful at prioritizing tasks and handling multiple responsibilities in a dynamic, fast-paced work setting.
• Adaptability : Demonstrated capability to adapt seamlessly to ever-changing work environments and situations.
• Positive and Professional Attitude : A positive, professional demeanor that contributes positively to workplace culture.
• Effective Communication : Excellent written and verbal communication skills to facilitate clear and productive interactions.
• Attention to Detail : Exceptional attention to detail to ensure precision in tasks and processes.
• Can-Do Attitude : A proactive "can-do" attitude that drives innovation and solutions in challenging situations.

About Maxima Apparel

Maxima Apparel Corp is a leading sportswear and licensed apparel brand collective known for its high-quality products. With a primary focus on men's and women's licensed apparel, outerwear, and headwear, we have established a strong presence in the market. Our success is built upon prestigious brands, a commitment to delivering products quickly with exceptional quality, competitive pricing, and outstanding customer service.

At the heart of our brand collective is PRO Standard, a licensee affiliated with the NBA, MLB, NFL, NHL, and over 150 esteemed colleges and universities. PRO Standard stands out as a premium athletic brand, known for its unique lifestyle approach to the Sports Licensed market.

Maxima Apparel is dedicated to being a fast and agile manufacturer and design house in the industry, serving some of the best names in the business. As we expand our portfolio of brands and licenses, we remain focused on delivering the highest standards of quality and service to our customers. Join us and be part of a dynamic team that is setting new standards in the industry.