What are the responsibilities and job description for the Security Command Center - Supervisor position at Maximum Security?
Starting salary for this position: $70k- 80k (based on experience)
Maximum Security is hiring a motivated and experienced Command Center Supervisor to lead operations in our state-of-the-art Security Command Center in Huntington, NY. As a key member of our leadership team, you will oversee real-time surveillance operations, ensure procedural compliance, and help guide a high-performing team dedicated to protecting local communities and businesses.
Duties/Responsibilities:
- Oversee the daily operations of the Command Center, ensuring that surveillance systems are monitored efficiently and according to protocol.
- Supervise and support a team of surveillance operators, providing leadership, training, and real-time guidance.
- Accurately review and complete detailed reports of incidents, events, and responses.
- Troubleshoot and escalate equipment issues to the appropriate technical support teams.
- Respond to incoming calls, radio communications, and email inquiries in a professional, courteous manner.
- Serve as the primary liaison between security personnel, emergency responders, and law enforcement when needed.
- Ensure proper use of all CCTV and monitoring tools while enforcing compliance with company standards.
Qualifications:
- Proven experience in a security operations or surveillance role, with supervisory or team lead experience preferred.
- Strong verbal and written communication skills, especially in high-pressure or emergency situations.
- Ability to manage and prioritize multiple real-time events simultaneously.
- Proficiency in using computers, surveillance software, and communication systems.
- Calm, composed decision-maker with excellent situational awareness.
- Detail-oriented and capable of maintaining accuracy in fast-paced environments.
Why You'll Love Us:
Maximum Security is a company with a culture that puts YOU first! We always look for ways to keep our people happy & help you make more money! From the flexibility of choosing your own schedule to our sign-on bonus and referral program, your happiness is paramount. We promote from within so if you’re looking for a rewarding career, you will certainly find one by joining our team.
Become a part of a 500 person security team that protects local communities & businesses but doesn’t lose sight of maintaining a culture where you are viewed as family and acknowledged as a key asset! We are expanding and looking for people to grow with us. Apply today!
Salary : $70,000 - $80,000