What are the responsibilities and job description for the Station Trainer position at Maximus Global Services?
Join our team at Maximus Global Services!
Maximus Global Services (MGS) ultimate mission is to ““Experience the difference of our people serving your people through leadership, innovation, and partnership”. MGS provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, Baltimore and Las Vegas.
MGS has immediate openings for Station Trainer at Miami International Airport.
Status: Full Time
Benefits
Provide security, customer service, porter and other training courses and airport procedures to employees.
Key Responsibilities
This position is very active and requires standing, walking and seating.
Position Type and Expected Hours of Work
Work hours vary.
Required Education And Experience
Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.
Why Join Us
Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications by going to MGS Career Center: to Career Center | Recruitment https://mgs.aero/ . We look forward to hearing from you!
Maximus Global Services (MGS) ultimate mission is to ““Experience the difference of our people serving your people through leadership, innovation, and partnership”. MGS provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, Baltimore and Las Vegas.
MGS has immediate openings for Station Trainer at Miami International Airport.
Status: Full Time
Benefits
- Travel Benefits with Spirit Airlines
- Paid Time Off (for FT positions)
- Paid Training
- 401(k) Retirement Plan
- Medical, dental, vision benefits
- Referral Bonus
- Incentive Rewards
- Career growth
Provide security, customer service, porter and other training courses and airport procedures to employees.
Key Responsibilities
- Deliver training material and schedule trainings for new hires and recurrent for current employees.
- Provides On the Job Training for all new hires or employees transferring to a new position.
- Reinforcing se curity policies, protocols and procedures and maintains a safe and secure environment for customers and employees.
- Ensure all employees follow security procedures for each entity, such as TSA, CBP, Miami Dade Aviation and any other airport where MGS operates.
- Conduct internal audits, to ensure all employees are following security procedures.
- Promotes professionalism and exceptional customer service within the security team.
- Keeps familiar with and enforces MGS Employee Handbook, Standards of Business Conduct and Policies, Procedures and Guidelines.
- Teamwork
- Good Communication
- Customer Service
- Leadership
- Training skills
This position is very active and requires standing, walking and seating.
Position Type and Expected Hours of Work
Work hours vary.
Required Education And Experience
- Associate degree required.
- 2-3 years’ experience in customer service/security at airport or similar entities and training experience.
- As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
- Computer literacy in MS Office packages such as Word, Excel and Outlook.
- Must be able to read, write and speak English and Spanish.
- Maintain a relationship with both employees and clients
- Demonstrable competence in and enthusiasm for practical training methods.
- A willingness and ability to travel within the US for training delivery
- The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
- Display a professional demeanor at all times.
- Excellent interpersonal skills.
- Excellent presentation skills, technical proficiency, evaluation & feedback and influence skills.
Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.
Why Join Us
- Growth Opportunities: Maximus Global Services offers a supportive environment with opportunities for career advancement and development.
- Employee Benefits:
- Travel Benefits with Spirit Airlines
- Paid Time Off (for FT positions)
- Paid Training
- 401(k) Retirement Plan
- Medical, dental, vision benefits
- Referral Bonus
- Incentive Rewards
- Career growth
- Work-Life Balance: Flexible working hours and a collaborative, positive workplace culture.
Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications by going to MGS Career Center: to Career Center | Recruitment https://mgs.aero/ . We look forward to hearing from you!
