Director of Pre-Litigation Operations

Job Summary
Maximus Law is seeking a highly organized and experienced Director of Pre-Litigation Operations to oversee and lead our fast-paced, high-volume pre-litigation department. This leadership role is responsible for managing 2 team leads and 16–20 case managers, maintaining direct communication with attorneys, and ensuring quality control, accountability, and efficient case progression from intake through settlement.

Vanessa Recendiz: Ok Jaf Attorney Boss: Key Responsibilities:

• Department Oversight:

Manage daily operations of the pre-litigation department, including supervision of team leads and all case managers.

• Team Leadership & Development:

Provide guidance, training, and performance reviews for team leads and case managers. Ensure adherence to Maximus Law’s standards of client service and case handling.

• Communication Bridge:

Act as the liaison between pre-litigation staff and handling attorneys to ensure smooth communication, timely case updates, and alignment on legal strategies.

• File Audits & Case Quality Control:

Conduct routine audits on all active files at least once a month to ensure case completeness, documentation integrity, and timely follow-up.

• Settlement & Lien Oversight:

Review and approve all lien reduction requests, intake decisions, and settlement releases prior to execution.

• Process Improvement:

Continuously evaluate and improve departmental systems, workflows, and KPIs to optimize efficiency and outcomes.

• Reporting:

Track departmental performance metrics and report key insights and bottlenecks to leadership regularly.

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Qualifications:

• 3 years experience in personal injury law, with at least 2 years in a supervisory or management role

• Strong knowledge of pre-litigation processes, including client intake, treatment coordination, and lien negotiations

• Excellent organizational and leadership skills

• Strong written and verbal communication

• Ability to manage competing deadlines in a high-volume environment

• Tech-savvy with case management software (e.g. Filevine, Case Status)

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Personal injury law: 1 year (Required)
• Litigation: 1 year (Required)
• Writing skills: 1 year (Required)

Ability to Commute:

• Torrance, CA 90503 (Required)

Work Location: In person

Salary : $60,000 - $100,000