Analyst - Bus Proc Mgmt (Remote)

Maximus is looking for a Full-Time, Remote Business Analyst to support our Department of Education portfolio. The individual will work with the business to write business requirements, create process flows, and validate steps are accurate before handoff to the programming team.

Essential Duties and Responsibilities:

• Interrogate data and other information to perform root cause analysis, impact assessments, and/or to identify key measures and indicators of process performance and make recommendations to improve or correct performance.
• Plan and execute analysis.
• Create and manage allied process documentation including business requirements, use case documentation and test plans.
• Ensure all required process documentation is accurate, correctly detailed, maintained, and organized in the appropriate repository.
• Design, execute, and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports).
• Facilitate discussions among process stakeholders (both technical and non-technical) in order to elicit, analyze, and validate requirements, as well as process design, and business intelligence (reporting) needs.
• Create visuals to present to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience.
• Interrogate data and other information to perform root cause analysis, impact assessments, and/or to identify key measures and indicators of process performance and make recommendations to improve or correct performance.
• Plan and execute analysis.
• Create and manage allied process documentation including business requirements, use case documentation and test plans.
• Ensure all required process documentation is accurate, correctly detailed, maintained, and organized in the appropriate repository.
• Design, execute, and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports).
• Facilitate discussions among process stakeholders (both technical and non-technical) in order to elicit, analyze, and validate requirements, as well as process design, and business intelligence (reporting) needs.
• Create visuals to present to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience.
• 3-5 years prior experience documenting process flows for automations.
• Proficiency in BPMN.
• Prior student loan experience preferred.

Additional Requirements Per Client:

• Must reside in the U.S.
• Must be a U.S. citizen.
• Must be able to pass a Federal Background Check.
• Must not be delinquent or in default on any Federal Student Loans.

Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

• Hardwired internet (ethernet) connection
• Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net
• Private work area and adequate power source

Minimum Requirements

• Bachelor's degree in related field.
• 3-5 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.