Manager, Learning Systems

The Manager of Learning Systems at Maximus will be responsible for the overall architecture and technical strategy of our Learning Management System (LMS), myLearning, built on the Cornerstone on Demand (CSOD) platform. This role involves collaborating with cross-functional teams to ensure the system meets business requirements, is scalable, and integrates seamlessly with other enterprise systems.

Essential Duties and Responsibilities:

• Ensure that learning management systems are configured to meet the needs of the global organization.
• Manage administrative and technical aspects of learning systems including testing, deployment, maintenance, and reporting.
• Upload, organize and manage learning content.
• Monitor system updates and changes, as well as troubleshoot issues.
• Work with system vendors and help desks to resolve issues that require escalation.
• Communicate important information related to system updates, changes and issues that impact the business.
• Partner with team members, content owners, and department leaders on how to utilize and conduct key features of the systems.
• Create, maintain, and enforce documentation related to learning systems.
• Promote system security and data integrity through the management of user permissions.
• Stay updated on learning system technologies and implement functionality as it becomes available to enhance the user experience.

• Design and develop the architecture for the Cornerstone OnDemand LMS, ensuring alignment with business goals and technical standards.
• Lead the configuration of the LMS, including customizations and integrations with other systems.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Ensure the LMS is scalable, secure, and efficient to use.
• Provide technical leadership and guidance to development teams and other IT professionals.
• Analyze release notes and educate the user base about upcoming changes to ensure that the organization is prepared.
• Stay updated with the latest trends and best practices in LMS architecture.
• Troubleshoot and resolve technical issues related to the LMS.
• Develop and maintain documentation for system architecture, configurations, and processes.
• Work with LMS vendor to resolve technical issues and implement new features.
• Upload, organize, and manage eLearning courses, training materials, and assessments.
• Ensure SCORM, xAPI, or other eLearning standards compatibility
• Coordinate with HR, IT, and Learning & Development teams to align training initiatives with business goals

Minimum Requirements

• Bachelor's Degree or equivalent experience
• 5 Years

• Administrator experience with Cornerstone On-Demand (CSOD) is required; experience with global users is preferred.
• Ability to effectively communicate and comfortable interacting with senior leaders and executives.
• Strong understanding of LMS architecture, design principles, and best practices.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Advanced proficiency and experience using Microsoft Office Suite & Outlook, especially Excel (e.g. VLOOKUPs, pivot tables, charts/graphs).
• Experience with government contracting preferred.
• Relevant certifications (e.g., Cornerstone OnDemand certifications) are a plus.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.