What are the responsibilities and job description for the Port Operations Specialist position at Maxwood Furniture?
About Maxwood Furniture
Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max & Lily, Plank Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces.
Our Mission:
We are passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home décor dreams to life with stunning, on-trend pieces.
Main Job Responsibilities:
- Schedule and dispatch CDL truck drivers to pick up and deliver containers from the port to their respective destinations in a timely and efficient manner
- Plan and optimize routes for drivers to ensure timely arrivals and avoid delays
- Maintain constant communication with drivers to provide updates, resolve issues, and monitor their progress during pickups and deliveries
- Track and monitor the location and status of containers to ensure accurate and up-to-date information is provided to both the drivers and other stakeholders
Requirements:
- High school diploma or equivalent required; associate degree or related certifications preferred
- Previous experience in dispatching, logistics, or transportation coordination, preferably with port container pickup experience
- Strong knowledge of the transportation industry, particularly in port and intermodal operations
- Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment
- Strong communication skills (both verbal and written) to interact with drivers, coworkers, and port personnel effectively
- Proficiency with dispatch software and Microsoft Office Suite
- Problem-solving skills and the ability to remain calm under pressure
