Direct Sales Administrator

ESSENTIAL JOB FUNCTIONS

The Direct Sales Administrator is responsible for:

• Receiving orders daily from Sales Representatives and perform validation check
• Entering and schedule Direct Sales Representative orders onto billing system
• Communicating with customers as needed during the service delivery interval to keep him/her apprised of any schedule or service impacting information
• Rescheduling installation appointment with customers, as necessary
• Running reports and utilize appropriate systems to monitor order progress to identify any issues that would prevent service from being installed as scheduled
• Escalating to upper level management as necessary to resolve issues
• Ensuring all nightly reports are completed same day and sent in prior to end of the same sales day
• Evaluating current services and customer interests and offer additional services and/or upgrades
• Answering customer’s questions regarding billing, services problems products and features
• Correcting errors and discrepancies on customer billings through billing system as necessary
• Interacting with other MaxxSouth department managers to ensure proper procedures are followed within all MaxxSouth departments
• Performing other sales & marketing duties as assigned management and/or the sales & marketing department
• May be required to work on Sundays occasionally

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JOB REQUIREMENTS

Education and Experience

• High school diploma, G.E.D., or equivalent -required
• 1-year prior related work experience – preferred

Other requirements

• Excellent written and verbal communications, organizational, and customer relations skills.
• Demonstrated judgment and ability to manage confidential information.
• Demonstrated accuracy, ability to multi-task and attention to detail.
• Self-motivated; ability to organize, plan and perform assigned duties with minimal supervision.
• Computer literate with working knowledge of Windows, Microsoft Word, Excel and PowerPoint programs.
• Background record that meets Company standards;
• Reliable means of transportation at all times;
• Present professional appearance and demeanor;
• Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.
• Valid driver’s license and driving record that meets company standards at all times

PHYSICAL DEMANDS

Walking, kneeling, standing, stooping, sitting, driving, hearing, talking, vision (close, distant, color, depth perception, adjust focus), and use of hands and fingers. Light lifting of 30 lbs. is occasionally needed.

WORKING CONDITIONS

• The Direct Sales Administrator is a full time, non-exempt position.
• If overtime is required, it must be approved in advance by the supervisor.
• The Administrative Assistant works in an automated business office environment with business office equipment including telephones, personal computers, and copy machines.
• The Company is a drug-free workplace. All employees are required to adhere to the Company’s drug-free workplace programs and policies. Pre-employment testing is mandatory along with random testing throughout continued employment.
• The duties assigned, the hours worked, and the status of this position is subject to change as the needs of the company changes.
• The duties assigned, the hours worked, and the status of this position is subject to change as the needs of the Company change.

MaxxSouth Broadband is an Equal Opportunity Employer (EOE).

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Sales Experience: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $12