Desk Specialist/Phone Scheduler- FT or PT

We are hiring! Join our May-Grant Team!!

May-Grant has the following position available: Desk Specialist/Phone Scheduler- FT or PT

This in-office hybrid position will consist of hours worked as a desk specialist or phone scheduler based on business needs.

Work Schedule: Full-time or Part-time. Schedule may vary.

The schedule will be determined based on practice needs but will consist of dayshift hours with the expectation of being within the rotation of working some evenings and/or Saturday mornings when covering as a desk specialist.

Responsibilities include but not limited to:

• Checking in and out patients
• Insurance verifications
• Collecting payments on account for co-payments or balances due
• Scheduling appointments
• Answering phone calls
• Handle customer service inquiries
• Updating patient account information as needed
• Complete new patient registration prior to appointments
• Check voicemail system and handle callbacks
• Review the waitlist and contact patients to schedule
• Review and follow up on no shows
• May assist with patient portal and referrals
• May conduct patient pre-certification to ensure coverage for appointments and medical care
• Other duties as assigned

Qualifications/skills include but not limited to:

· High school or GED required

· Minimum of one (1) year in a medical practice or hospital setting

· Excellent written communication & telephone skills

· Proficient multi-tasking and organizational skills in a fast-paced office environment

· Proficient PC skills

· OB/GYN experience preferred, not required

· Bilingual preferred, not required

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Free flu shots
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance
• Wellness program

Medical Specialty:

• Ob/Gyn

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person