What are the responsibilities and job description for the Housekeeping Manager position at Mayacama Golf Club?
Mayacama is a private Golf Club where each and every member of our team provides an unsurpassed experience for our members and their guests. Our mission is to empower a team of individuals whose passion comes from providing hospitality at its best with uncompromising service.
We are currently seeking a Housekeeping Manager who will be responsible for supervising and coordinates daily operations of the housekeeping department to ensure highest standards for cleanliness, product quality, and guest service for the Club and Lodging Facilities.
DUTIES AND RESPONSIBILITES
- Ensures that all areas of the Club and lodging facilities are properly cleaned and ready for guests’ arrival.
- Anticipates and assesses guests’ needs and responds in a courteous and professional manner.
- Interfaces with appropriate hotel staff/managers to receive information regarding housekeeping needs; ensures timely response to requests.
- Interfaces with maintenance/engineering to report/recommend maintenance/repair needs.
- Monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment.
- Supervises and assists staff in housekeeping duties.
- Controls storage of lost and found items.
- Ensures housekeeping carts are well maintained.
- Inspects rooms on a daily or other scheduled basis.
- Develops, implements, and maintains deep cleaning schedules.
- Implements and monitors department budget; manages expenses within approved budget constraints.
- Prepares accurate and timely reports as required.
- Hires, trains, supervises, motivates, and develops housekeeping staff; manages schedules and workflow.
- Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and safety regulations.
- Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance including in annual and 90-day reviews.
- Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions. Follow company discipline procedures as required.
- Develops and implements all supply and inventory management including ordering.
- Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
- Conduct regular department meetings to coordinate policy, standards, and team cohesion.
QUALIFICATIONS
- Three or more years related experience at a luxury property
- Demonstrated proficiency in supervising and motivating subordinates
- Commitment to excellence and high standards
- Basic competence in subordinates’ duties and tasks
- Ability to work with all levels of management
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Ability to work independently and as a member of various teams and committees
- Proficient on MS Word, Excel, Outlook, and quick learner of other software programs
- Proven ability to handle multiple projects and meet deadlines
- Strong interpersonal skills.
- Ability to deal effectively with a diversity of individuals at all organizational levels
- Good judgment with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Ability to create, understand and implement all safety requirements and cautions
- Ability to perform the physical labor necessary
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace. (English/Spanish)
Complete benefits package including Medical, Dental, Vision, Life Insurance, Employee Assistance Program, 401K Match, Paid Sick, Free Golf, Club House Discounts, Free Parking, Free Meals and many more.
If you desire to join an incredible team, with an opportunity to be a valued team member of one of the most beautiful Private Golf Clubs in the Sonoma County area, please apply for consideration.
Job Type: Full-time
Pay: $85,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $85,000 - $90,000