Staff Educator Manager

Reports To:

Employee Type: EXEMPT X NON-EXEMPT

POSITION SUMMARY:

Under the direction of the Chief Nursing Officer, the Staff Educator Manager is responsible for leading and managing the educational programs and professional development initiatives within the hospital. This role ensures staff training aligns with healthcare regulations, fosters continuous learning, and enhances clinical competencies. The Staff Educator Manager supervises the Director of Staff Development (DSD) and the Education Technician, ensuring their activities support the organizations goals.

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This job description is intended to identify some of the primary duties and responsibilities. Mayers Memorial Hospital District reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this position description, at MAYERS MEMORIAL HOSPITAL DISTRICTS sole and absolute discretion.

POSITION QUALIFICATIONS:

• Bachelors degree in Nursing or a related healthcare field required; Masters degree preferred.
• Active California RN license. Certification in Nursing Education (CNE) or equivalent preferred.
• Minimum of 2-3 years in clinical education, staff development, or a related field, preferably in a Critical Access Hospital setting.
• Demonstrated leadership skills including excellent oral and written communication skills.
• Computer skills and knowledge of applicable software programs.
• Broad understanding of clinical nursing, including current trends, safety policies, equipment, and electronic healthcare records (EHR) management systems.
• Familiarity with accrediting agency standards and local, state, and federal healthcare regulations.
• Knowledge of the scope of practice, evidence-based practices, the American Nurses Association (ANA) Code of Ethics for Nurses, and the Patients Bill of Rights.
• Expertise in program assessment, design, implementation, and evaluation.
• Strong written and verbal communication skills, with the ability to explain complex information to diverse audiences clearly and professionally.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Publisher, Outlook) and other systems such as Relias, Cerner, and Point Click Care.
• Exceptional organizational skills, attention to detail, and the ability to prioritize tasks in urgent and varied conditions.
• Strong problem-solving abilities, capable of analyzing multiple data sources to develop innovative solutions.

POSITION RESPONSIBILITIES:

General Competencies:

• Professional behavior is demonstrated, both when on duty and as a representative of MMHD outside of normal work hours.
• Ability to work with others, at all levels within the organization, and collaborate effectively.
• Above-average interpersonal, problem-solving, and written and oral communication skills.
• A positive working relationship with patients, visitors, and facility staff is demonstrated.
• Organizational ability and time management is demonstrated.
• Produces deliverable products on time, within budget with minimal direction.
• Demonstrates the ability to compile and organize data using Microsoft Office Applications. Ability to make appropriate recommendations or conclusions, given the data obtained.
• Maintains an organized set of records, upon request, for the functions that are performed within the scope of this job.
• Communicates appropriately and clearly to directors, managers, and coworkers.
• Performs all assigned tasks accurately, to include proper spelling and grammar, reference materials, and minimal mathematical calculation.
• Takes direction from others to include those employees of other departments with which he/she works on a temporary basis in accordance with the chain of command.
• Maintains all information as confidential as appropriate, to include personnel information, and other information obtained during the course of performing job duties that is confidential.
• Demonstrates ability to effectively use office machines in the performance of job functions.
• Answers phone calls, assists public, and forwards appropriately if necessary and in a professional and friendly manner.
• Other duties as assigned.

Specific Competencies:

• Design and implement comprehensive educational programs, including staff orientation, mandatory training, and ongoing professional development for clinical and non-clinical personnel.
• Ensure all training programs comply with regulatory and accreditation standards (e.g., CMS, OSHA, ACHC).
• Update educational materials regularly to reflect evidence-based practices and address organizational needs.
• Utilize adult teaching/learning theories to assess, design, implement, and evaluate educational initiatives.
• Supervise and mentor the DSD and Education Technician, providing performance evaluations and professional growth opportunities.
• Coordinate and delegate tasks to deliver efficient and impactful education services.
• Collaborate with department heads to assess training needs and develop department-specific education plans.
• Maintain accurate records of training activities, certifications, and compliance documentation.
• Monitor staff adherence to mandatory education requirements, providing follow-up as needed.
• Ensure the privacy and security of Protected Health Information (PHI) in all educational activities.
• Analyze educational outcomes and staff performance data to identify gaps and opportunities for improvement.
• Implement initiatives that enhance clinical competencies and elevate patient care standards.
• Support quality improvement projects and contribute to performance metrics that impact the hospitals goals.
• Serve as a liaison between the education department and hospital leadership, ensuring alignment with organizational objectives.
• Develop collaborative relationships with clinical staff, department leaders, educators, and external stakeholders, including colleges and regulatory agencies.
• Participate in committees related to quality improvement, infection prevention, and other initiatives requiring educational input.
• Other Duties as Assigned

Professional Requirements:

• Adheres to dress code; appearance is neat and professional.
• Completes annual education requirements if applicable.
• Maintains regulatory requirements.
• Wears identification while on duty.
• Attends annual evaluation and participates actively in this process.
• Reports to work on time and as scheduled; completes work in designated time.
• Attends all meetings as appropriate.
• Exhibits the mission, ethics and goals of Mayers Memorial Hospital District in the performance of job duties.

WORKING CONDITIONS:

• Willingness to work beyond normal working hours and in other positions temporarily when necessary.
• Is involved with personnel, visitors and government agencies, etc., when necessary.
• Must function independently, have personal integrity, have flexibility and the ability to work effectively with other personnel, clients and support agencies.
• Primarily office-based but may include clinical area training sessions.
• Occasional travel for professional development or training purposes.

PHYSICAL REQUIREMENTS:

• Sits, stands, bends, lifts, walks and moves intermittently during working hours.

Able to lift 20 lbs