What are the responsibilities and job description for the Social Media and Community Manager position at Mayvenn?
The Opportunity
Are you passionate about social media and staying ahead of trends? Do you thrive on building strong online communities and creating engaging content that makes an impact? We're looking for a dynamic Social Media and Community Manager to join our team and take the lead in managing our online community of customers and stylists.
About Us
Mayvenn is on a mission to create and empower the world's largest community of beauty professionals starting with the hair extension industry. Based in Oakland, CA, we partner with independent stylists nationwide by offering them a wide selection of top-tier Mayvenn hair products for their customers, loads of quality content for their social media platforms, and digital solutions to serve as their trusted business partners. Mayvenn is where beauty meets innovation, so join us as we gear up to take over the entire market!
What You'll Do:
What We're Looking For:
Perks:
Ready to make an impact and be the voice of our brand? Apply now and let's build something amazing together!
Are you passionate about social media and staying ahead of trends? Do you thrive on building strong online communities and creating engaging content that makes an impact? We're looking for a dynamic Social Media and Community Manager to join our team and take the lead in managing our online community of customers and stylists.
About Us
Mayvenn is on a mission to create and empower the world's largest community of beauty professionals starting with the hair extension industry. Based in Oakland, CA, we partner with independent stylists nationwide by offering them a wide selection of top-tier Mayvenn hair products for their customers, loads of quality content for their social media platforms, and digital solutions to serve as their trusted business partners. Mayvenn is where beauty meets innovation, so join us as we gear up to take over the entire market!
What You'll Do:
- Manage All Platforms: You'll be responsible for overseeing our social media channels (Instagram, TikTok, Facebook, X, etc.), ensuring they're fresh, engaging, and on-brand
- Content Creation & Curation: Craft compelling, shareable posts (graphics, videos, captions) that resonate with our audience of stylists and inspire engagement
- Community Engagement: Respond to comments, DMs, and mentions to keep the conversation going and foster meaningful relationships with our community
- Customer Support: Be the first point of contact for customer queries on social media, helping to resolve issues and providing stellar support
- Trendspotting: Stay on top of the latest social media trends and tools to keep our brand innovative and relevant
- Collaborate: Work closely with marketing, design, and product teams to bring campaigns to life and ensure consistency across all touchpoints
- Develop collabs and partnerships with influencers and brands for cross-promotion
- Assist and contribute to brand content creation, i.e. photoshoots, campaigns, etc
What We're Looking For:
- Creative & Strategic Thinker: You love coming up with ideas that break the internet, but you're also data-driven and know how to measure success
- Social Media Savvy: You know your way around all the major platforms and can navigate both established and emerging networks
- Proficient in using social media scheduling and automation platforms for maximum efficiency.
- Curiosity and drive to understand and learn how to use AI to enhance the experiences of our community, and maximize your productivity
- Excellent Communicator: Your communication is always on point, whether it's a witty caption or handling customer inquiries with empathy
- Team Player: You work well with others, thrive in fast-paced environments, and are ready to collaborate and innovate
- Cultural Awareness: You're tapped into the cultural pulse and understand how to connect with audiences authentically and meaningfully
- You LOVE hair and beauty!
- In-Office / Flexible: We're looking for someone local who wants to come into the office, work with a tight-knit team, develop their skill sets, and grow their leadership abilities. In this role, you will get hands-on experience working directly with the CEO/Founders and department heads, giving you real insight and opportunities to grow across different areas of the business!
- Proven experience managing social media for a brand, agency, or as a freelancer
- Strong understanding of social media KPIs and analytics tools
- Ability to create and edit content using tools like Canva, Adobe Suite, or similar
- Strong organizational and multitasking skills
- Experience with customer support on social media is a plus
- An interest in beauty, hair, and/or extensions
Perks:
- Competitive salary and benefits package - free medical!
- Monthly WFH Stipend
- 401k matching - free money!
- This is an in-office position, but we're very flexible
Ready to make an impact and be the voice of our brand? Apply now and let's build something amazing together!
Salary : $60,000 - $70,000