Customer Service Coordinator - Mazda of Fort Myers

Mazda of Fort Myers is looking to add a Customer Relations Coordinator to our team. We offer our associates a team environment, great benefits and ongoing training and support.

In addition to competitive pay, we offer our associates the following benefits:

• Health insurance, Dental Insurance, Vision, Life, Disability insurance
• PTO
• 401(k) with company match
• And more!

Responsibilities and Qualifications

• Must Be Professional with a confident attitude
• Knowledge of telephone, text and email techniques and etiquette Strong customer service and phone skills
• Efficient with Time management to be able to make a minimum of 100 call per day
• Organized, self-motivated, enthusiastic and detail-oriented
• Positive, flexible and process-oriented
• Ability to converse with customers to discuss needs and direct appropriately within the dealership
• Possess strong organizational, follow-up, Accurate record keeping
• Ability to active listening and deliver 110% customer experience
• Speak clearly and persuasively in positive or negative situations
• Quick thinker and learner
• Previous call center experience (an asset but not required)
• An interest in the automotive industry
• Able to thrive in a fast paced, changing environment
• Enjoy providing customer enthusiasm
• Continuous Improvement Collaborate with Team Members Attentiveness

Come learn more about what we offer at the ever-growing Morgan Auto Group family of dealerships. It's a truly unique organization with endless career potential.

EOE DFWP