What are the responsibilities and job description for the Specialist, Team Member Relations position at Mazda Toyota Manufacturing, U.S.A., Inc.?
Why We Want You
We believe that sharing common values and bringing together ideas from all people of a community triggers more engagement, creativity and performance. By inspiring each other and fostering an inclusive, friendly environment that helps us thrive as individuals we create a unique and cooperative work sphere.
We value diversity and inclusion and care for everybody that supports us with his and her skills.
Find your future with us and join our team!
What You Do
Responsible for maintaining positive team member relations and building mutual trust and respect between the company and its team members.
As a part of the above and on an ongoing basis will also :
- Establish strong team member relations, at all levels and provide support for people development, coaching, and mentoring with a focus on teamwork and inclusion
- Work closely with advisors from Mazda and Toyota
- Collaborate with international team members from Mazda and Toyota or, other customers
- Support the Human Resource Department's Floor Management System objectives and Key Performance Indicators (KPI's)
- Engage with team members to ensure overall job satisfaction, and sense morale
- Develop and maintain sensing tools for real-time understanding of morale conditions throughout the plant
- Develop and maintain all company policies for exempt and non-exempt job classifications and ensure their consistent implementation
- Lead conflict resolution activities including investigating complaints, policy violations, safety violations, etc.
- Serve as team member and company advocate
- Ensure team member adherence to policy and recommend appropriate corrective action to their leadership when needed
- Investigate and respond to hotline calls and concern resolutions
- Counsel group leaders and team members
- Problem-solve issues and address allegations of policy violations
- Support and communicate team member viewpoints
- Build relationships with team members
- Support and communicate MTM viewpoints
- Promote continuous improvement and team member engagement
- Partner with section management and understand section operations
- Build relationships and support section leadership and team members
- Develop management staff to ensure best positive leadership practices
- Follow standardized investigation practices when conducting investigations
- Ensure timeliness of project management in alignment with established KPI's
- Offer problem resolution assistance
- Performs other related duties as assigned by the department
- Be available to work outside of normal work schedule, including but not limited to weekends, holidays, shutdowns, and travel as needed (domestically and internationally)
What You Bring
What Will Set You Apart
What We Offer
At Mazda Toyota Manufacturing USA Inc., we offer the opportunity to end each day with a smile and a sense of pride in the work that you do. Our innovative, inclusive environment allows every single one of our team members the chance to learn from others and do something that matters - from building vehicles that lead in quality & value to making a true difference in Mazda Toyota Manufacturing and our hometown North Alabama community.
A few highlights include :
