Administrator, Benefits & Wellbeing

Job Description :

The Administrator, Benefits & Wellbeing is focused on supporting employee benefits and wellness programs with an emphasis on compliance, efficiency and providing a positive employee experience. The role assists in the administration benefits plans, including health insurance, retirement, and wellness initiatives, including health insurance, retirement, and wellness initiatives, while acting as a resource for employees, vendors, and internal teams. Core responsibilities include coordinating processes such as Open Enrollment and new hire benefits enrollment, maintaining accurate benefits data in HRIS systems, and responding to employee inquiries in a timely and supportive manner. The position also supports regulatory compliance, conducts audits, and contributes to tracking and reporting vendor performance.

In addition to benefits support, this position helps promote employee engagement through communication, education, and events. The Administrator assists in creating and delivering benefits education materials, coordinating wellness workshops, and organizing activities such as benefits fairs. Collaboration is a key component, as the role partners with cross-functional teams, vendors, and departments to troubleshoot issues, support system updates, and contribute to special projects. Additional duties include preparing reports, supporting administrative and billing tasks, and participating in department initiatives to ensure smooth and efficient benefits operations aligned with organizational objectives.

Major Areas of Responsibility (MAR) :

Benefits & Wellbeing Program Administration - 45%

• Administers employee benefit and wellness programs (such as health insurance, retirement plans, disability insurance, life insurance, etc.) ensuring compliance and effective service delivery.
• Facilitates the enrollment process for new hires and Open Enrollment, ensuring accurate documentation and timely processing.
• Maintains and updates employee benefits information in the HRIS as well as other benefits platforms, ensuring accurate and complete information.
• Is the primary point of contact for the coordination and administration of the benefits contracts - including Statements of Work (SOWs), Business Associate Agreements (BAAs), Non-Disclosure Agreements (NDAs), and Requests for Proposal (RFPs) to ensure accurate and efficient utilization.
• Processes and reconciles benefits-related invoices, tracks billings and department purchase orders (POs) to ensure appropriate, accurate and timely payment.
• Conducts audits of billing, funding, and contributions, including savings accounts, addressing discrepancies and resolving addressing vendor-related issues as needed
• Serves as a liaison between vendors and internal teams, coordinating meetings, tracking vendor performance, and resolving service issues.
• Tracks and reports on vendor performance, compliance, and service issues.
• Completes and participates in benefits surveys.
• Analyzes and reviews benefits survey data and provides data and insights to inform plan revisions and ensure competitiveness.
• Creates and prepares reports on benefits programs (e.g., health, retirement, leave, and worker’s compensation), including data on utilization trends, participation rates, and the effectiveness of wellness initiatives. Provides actionable insights to inform decision-making and support program improvements.
• Maintains organized and up-to-date files and drives for the department, ensuring easy access to critical documents.
• Maintains a thorough understanding of compliance requirements, benefits regulations, and company policies, staying informed of updates to ensure programs remain compliant and aligned with organizational goals while identifying opportunities for improvement.

Employee Communication and Support - 30%

HRIS Benefits Administration Support - 15%

Administration - 10%

Qualifications and Other Requirements :

Education (Minimum) :

Experience :

Training / Certification :

Knowledge / Skills / Abilities :

Travel : Pay Range :

28.51-$41.35

Learn more about MNAO’s comprehensive benefits package

Salary : $29 - $41