What are the responsibilities and job description for the Branch Administrator position at Mazzella Companies?
Responsible for the administrative duties required to run a crane service branch. Assists in and ensures efficient and effective communication with branch personnel.\
- Oversee the day-to-day administrative operations of the crane service branch
- Organize office operations and procedures such as typing, flow of correspondence, filing, and other operational duties; evaluate office production and revise procedures to improve efficiency of workflow
- Responsible for answering the incoming phones, monitoring departmental email inboxes and ensuring that messages are properly routed; actively work to address customer issues, even in the absence of key personnel.
- Responsible for processing completed service invoices and parts sales invoices
- Responsible for financial reporting as specified
- Process orders for all necessary equipment and supplies; order within budgetary guidelines and maintain office supplies
- Account for administrative budget and provides reports to management as requested
- Maintain acceptable DSO levels
- Responsible for completing job closings on a monthly basis; any questionable closing should be brought to the attention of the Service Manager for final review
- Assist Service Writers sending completed inspection reports to customers
- Send completed invoices to customers
- Work with training department to ensure all department personnel are maintaining required training and are up to date on needed certifications
- File and retrieve branch documents, records and reports
- Participate and contribute to all departmental meetings
- Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines
- Other duties as assigned
- At least 2 years in an administrative role, equivalent military experience, or the equivalent combination of education and experience is required.
- Willingness to learn and stay educated in the crane industry; as cranes become increasingly sophisticated, internal and external communications must keep pace
- Valid driver’s license in good standing that meets company requirements
- Light Lifting/Pulling (max 25 lbs.) is generally a part of this type of work and because of the nature of the duties
- Administrator schedule is 40 hours per week but must have the ability to work varied hours to include occasional overtime
- Requires solid written and verbal communication skills
- Demonstrates organizational and communication skills
- Strong analytical, conceptual and planning skills are required
- Excellent math skills and overall PC literacy (Microsoft Office) are required
- Must be detail oriented, self-motivated and disciplined with the ability to multi-task
- Must successfully complete a criminal background check, drug screen and E-verify
- A high school diploma or GED required; some college preferred
The Mazzella Way
Mazzella is a family owned company that puts people first. With over 1300 employees and 50 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
Why Team Members join Mazzella:
- Team-oriented environment
- A real Work life/ Home life balance
- Growth and Development Opportunities including a Lifelong Learning Career Path
- Humble, Hungry, Smart Culture
- Market Competitive Salaries
- Free Virtual Doctor visits with $0 copay (Teledoc)
- Tuition Reimbursement
Mazzella Core Values:
Safe-personal commitment to all stakeholder’s well-being; purposeful control of risk
Lifelong Learner – routinely acquire new skills and capabilities that bring value
Humble – lack excessive ego or concerns about status; emphasize the Team over self
Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed
Smart – common sense about people, good judgement, and intuition around their impact on group dynamic
EOE/Drug Free Workplace
