What are the responsibilities and job description for the Regional Operations Manager position at MB2 Dental?
Overview
MB2 Dental is excited to announce an opening for a Regional Operations Manager in Virginia! We offer a supportive and collaborative work environment as well as comprehensive training to help you transition smoothly into your new role. This is a remote position with some travel required.
MB2 offers team members a competitive compensation package that includes health insurance options, a performance-based bonus structure, PTO, and a 401k plan. Think you're the best fit? Submit your resume today!
** Must reside in the state of Virginia to be considered! **
Responsibilities
- Identify team member strengths and areas of opportunity as it relates to patient skills
- Train, coach, and mentor team members to optimal patient service levels
- On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs
- Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed
- Partner with human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings
- Attend meetings, training courses, and other learning and development opportunities as made available and/or required
- Partner with dentist and regional operations leadership to make operational decisions to benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the business
- Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements
- Review operating performance results and take immediate steps to implement course corrective activity as needed
- Defining, implementing, and revising operational policies
- Developing and executing new growth directives
- Monitoring company revenue and margins, conducting budget reviews
- Assist with the strategic/operational business plans
Qualifications
- 3 years of prior dental office management experience required
- Proven experience with multi-unit management and P&L's
- Must have strong P&L knowledge
- Sales and Customer Service experience a plus
- Ability and willingness to multi-task, delegate, and hold others accountable
- Computer literacy and typing proficiency
- Knowledge of dental insurance and billing
- Ability to travel as needed
MB2 Dental Solutions, LLC is an equal opportunity employer.
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