Assistant Director of Behavioral Health Apprenticeship

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Position Title:            Assistant Director of Behavioral Health Apprenticeship
Department:              Corporate Partnerships, Workforce Development & Continuing Education    
Reports to:                 Director of Apprenticeship Pathways 
Location:                    Framingham Campus
Date:                           TBD
MassBay fosters educational excellence and academic excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.
Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.
Located in Greater Boston, MassBay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.
Position Summary
This college wide position will report to the Director of Apprenticeship Pathways, supporting current apprenticeship pathways. This is a full-time administrator role with expectation to travel around the region to different work sites, and have regular hours in the evenings and weekends.

The Assistant Director will focus on development, growth and maintenance of apprenticeship programs. This includes but is not limited to: on-boarding for apprentices, liaison with college partners like Academic Affairs, Financial Aid, Student Accounts, Advising. This position will be one of two primary leaders responsible for implementing and scaling apprenticeships with our diverse business partners. The Assistant Director will work to understand processes and policies as carry out assessment/data analysis.  The Assistant Director will also need to understand the policy and procedures for registered apprenticeships, according to the Commonwealth of Massachusetts Division of Apprenticeship Standards.
Key Responsibilities and Duties
Program Development and Coordination (Program Management and Coordination):
Educate employers about the apprenticeship pathway for training and recruitment in collaboration with the Director
Foster and sustain collaborative relationships with industry partners through monthly meetings to support current and future cohorts
Prepare and facilitate preceptor trainings for industry partners each semester

Liaison with college partners, industry partners and community partners to support participation through successful completion of apprenticeship programs.   Examples include but are not limited to  faculty meetings, Admissions and Outreach, Advising, Financial Aid, Cashiers; monthly meetings with employer partners; collaboration with county Workforce offices.

Create, update and maintain apprenticeship playbook for internal MassBay processes and policies; establishing processes and workflow documents to ensure effective day to day management of programs
Supports the Director with implementation, tracking and reimbursement of grant funds, when available.
Provide timely resolutions to issues and concerns from employers, MassBay Community College departments, Workforce, students, and other stakeholders both internally and externally.
Support Director of Healthcare Apprenticeships at employer/industry partner meetings.
Able to develop, grow, and maintain relationships with apprentices, employers, faculty, staff, the MassBay community, and our non-MassBay partners.

Enrollment Management and Navigation:
Responsible for each student in each apprenticeship cohort; navigating through application, onboarding, registration, payment and completion

Work with our Data Specialist to ensure the necessary documents and records regarding payments, student evaluations, course information and U.S. Department of Labor/State Apprenticeship Agency records

Develop student success plan, including but not limited to problem-solving procedures, orientation, and mentorship with apprentices to help overcome barriers to their education.

Evaluation/Data Analysis/Sponsorship:

Ensure all data is properly submitted to the Data Specialist
Able to evaluate the cohort completion data and work with the Data Specialist to create reporting


Communications, Marketing and Outreach:
Support Director in creating marketing outreach documents;
Work collaboratively with the various MassBay Community College departments, community partners, and industry partners for marketing outreach
Collaborate with partners across the community to support enrollment in apprenticeships
Develop and implement Information Sessions, recordings, and other sessions that help promote pathways to prospective apprentices
Able to communicate with apprentices, MassBay staff and employers via email, phone, and in-person.
Able to provide timely and effective assistance to apprentices, college staff, and employers.
Assist the Director with the development of public relations and communication strategies to support program goals and increase community awareness
Participate in community events throughout the region that may occur in the evenings or on the weekends.

Support and Participation in Apprenticeship Initiatives:
Sharing best practices around apprenticeships with community partners and national organizations.

Commitment to Equity:
Support MassBay’s commitment to the Equity Agenda, collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
Support MassBay’s commitment of being anti-racist; embracing a community free of bias and inequality;
Contribute to discussion and review of applicable College policies with a critical lens toward diversity; equity; and inclusion;
Engage with the Office of Diversity on issues related to underserved student success;
Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and
Engage in conversations with colleagues and student regarding best practices within the discipline or programmatic related to equity and inclusion.
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.
Minimum Qualifications:
Bachelor’s Degree with three (3) years of relevant work experience;
Proficient with Microsoft Office Suite: Word, Outlook, PowerPoint and Excel;
Excellent attention to detail and follow-through;
Superior analytical, organizational, and communications skills;
Ability to listen and express ideas and thoughts effectively;
Ability to work effectively with a diverse population of faculty, staff, students, board members, and other external and internal stakeholders;
Demonstrated ability to solve problems creatively in a fast-paced environment.



Additional Information:

Salary Range:         

Position Type:           MCCC Unit Professional, Special Programs Coordinator

Source of Funding:   Grant-Funded
Deadline:                    [15 days from posting date] or thereafter until filled. 

To Apply:                   Please include a letter of interest and resume with your online application.

Final candidates are required to provide sealed transcripts and official certifications.

Hiring is contingent upon a successful CORI clearance.


Massachusetts Bay Community College values and pursues diversity and teaches the importance of inclusion and collaboration.  We strongly encourage members of underrepresented communities to apply.
Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence.  Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s for Affirmative Action and/or Title IX Coordinator (Lisa MacDonald, Director of Equity Compliance, lmacdonald@massbay.edu or (781) 239-3147), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.
Hiring is contingent upon a successful CORI clearance.




JS/md-e
5/10/22
SS/
4/3/19