What are the responsibilities and job description for the Tier 1 Help Desk Support position at MBI LLC?
Skill
Tier 1 Help Desk Support
Help Desk Ticketing Systems
Hardware/Software Troubleshooting
Customer Service/Retail Support
Remote Support Tools
A , ITIL, Security or Network Certification
Degree in Relevant Field or equivalent experience in IT Support
Strong communication skills, creative problem solving, highly organized
Job Type: Contract
Pay: $23.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Help desk: 3 years (Required)
- Windows: 3 years (Required)
Ability to Commute:
- Mechanicsville, VA 23116 (Required)
Ability to Relocate:
- Mechanicsville, VA 23116: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $25