What are the responsibilities and job description for the Visitor Experience Coordinator. position at MBL New Logo?
Position Summary:
The Marine Biological Laboratory is seeking a responsible and energetic team member to lead summer public outreach activities and provide a welcoming, engaging, and friendly experience for visitors. This position will be responsible for leading guided public tours and assisting with other hands-on public visitor engagement programs. Successful candidates will possess strong interpersonal skills and enthusiasm for introducing visitors to MBL research and making science accessible to the public. This position is temporary (Mid June/July – August). Hours may include occasional evenings
Basic Qualifications:
Lead public educational tours that highlight MBL history, research, and the natural history of local marine species. Host public at portable education stations on the MBL campus or waterfront (e.g., Visitor’s Center, Waterfront Park), and assist in setup and breakdown Assist MBL Aquarists with marine animal exhibits within the MBL's Marine Resources Center and other outreach locations. Work independently and effectively as a team member with other personnel to maintain a high professional standard Occasionally help staff special events outside of normal schedule
Preferred Qualifications:
Must have highly engaging verbal communication skills and be comfortable speaking to groups of diverse backgrounds and ages. Must be highly motivated, detail-oriented, and reliable. Must be friendly, outgoing, be a team player, have a customer service orientation, and be adaptable to changing scenarios. Basic computer experience, including experience with Microsoft Office Desirable to have, or be working on, a bachelor’s degree. Experience working with the public, preferably in museum or educational settings, preferred but not required. Knowledge of local marine species and the Cape Cod marine environment is helpful.
Physical Requirements:
Frequent walking and standing, working outside for extended periods of time, lifting approximately 45 lbs.; regular contact with seawater.
