Recruitment Support Specialist

The Role: RECRUITMENT SUPPORT SPECIALIST

Location: Remote

Who We Are

At MBO we give people the control to do the work they love the way they want.

We’re leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we’ve been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients. By joining our team, you’re helping build and lead the next way of working and contributing directly to our platform roadmap and vision.

What You Will Be Doing

In this dynamic role, you will serve as a key support function for our growing staffing business, assisting both recruiters and sales professionals with operational, administrative and client-facing responsibilities. You will be responsible for ensuring seamless execution of critical processes, including curation of candidate profiles in our cutting-edge marketplace, managing assignment check-ins with clients and talent, coordinating interviews, tracking timesheets, and proactively identifying and reporting to leadership on business trends. The idea candidate will have strong organizational and interpersonal skills, a proactive mindset and the ability to engage in basic client interactions to support business operations.

In this role you will:

• Conduct regular check-in calls with talent on active assignments to gather feedback, resolve any issues, and track their availability for future opportunities
• Oversee and manage the interview calendar including sending interview invites to clients and candidates ensuring all participants have accepted and have what they need. Work with the sales team on any updates or rescheduling when needed
• Track and follow up on missing timesheets, coordinating with our Client Care team to ensure timely submission and resolution of any outstanding issues
• Support the recruiting team by inviting talent to our Marketplace and follow up to ensure complete registration
• Remind managers to approve time entries to maintain accurate payroll and billing processes
• Monitor enrollment cases in JobDiva, proactively ensuring all parties are aware of any delays or issues, escalate delays as necessary
• Review Voice of the Customer (VOC) data for placements, analyzing feedback and trends to improve candidate experience and service quality
• Utilizing various reporting tools, research, analyze and escalate any trends which require attention or action
• Produce standard monthly and quarterly reports related to lead generation, open opportunities and placements by sales person
  
  

What You Need To Stand Out

• 3 years of experience in administrative, operations, or support roles within a staffing, recruiting, or professional services environments.
• Detail-oriented with a proactive problem-solving mindset, able to identify and resolve operational inefficiencies.
• Strong organizational skills with the ability to track multiple processes, follow up proactively, and ensure completion of tasks on schedule
• Basic client interaction experience, with the ability to engage professionally and provide customer-focused solutions when necessary
• Ability to analyze data and trends to generate meaningful reports and provide recommendations based on insights
• Experience with CRM and/or applicant tracking systems, using platforms like JobDiva, Bullhorn, Avature or other equivalent systems, a plus
• Strong written and verbal communication skills, with the ability to coordinate effectively across teams and ability to build good internal relationships across departments
  
  

Here are just a few reasons that you will love working at MBO Partners

• Remote work environment
• Competitive base salary
• Opportunities for growth and development in a rapidly growing company
• Excellent medical, dental, and vision plans designed to support healthy lifestyles
• 401(k) retirement plan
• Flexible Time Off – take time when you need it
• Culture based on trust, feedback, communication, success and fun
  
  

At MBO Partners, we're committed to building a diverse and inclusive environment where passionate professionals can thrive. If you're ready to make a significant impact by connecting exceptional talent with meaningful consulting opportunities, we'd love to hear from you.

By applying for this position, you agree to the Terms and Conditions and Arbitration Agreement. You are directing MBO to disclose your personal information to those who may be interested in hiring or engaging with me. You acknowledge and understand that MBO will use your personal information as described in the Privacy Policy If you are a resident of California, you understand and acknowledge that MBO will use your personal information as described here. You acknowledge and understand that MBO is an international company and your personal information can be transferred to, stored, and/or processed in any country in which MBO or its affiliates, suppliers, service providers and/or agents maintain facilities, including, but not limited to, the United States of America and the European Union.

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