Superintendent of Building & Station Maintenance-PM Shift

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Superintendent manages resources and contracts to reduce corrective work bank items and ensures compliance with preventative maintenance requests. Critical responsibilities involve overseeing accurate, timely, and report-compliant corrective maintenance work completion. The Superintendent plays a crucial role in optimizing operational efficiency within Transit Facilities Maintenance and E&M.

Duties & Responsibilities

• Oversee Supervisors/Managers and other personnel as needed to ensure the smooth operation of building and station maintenance programs.
• Conduct routine site visits ensuring team compliance and efficiency.
• Develop and/or assist with management of maintenance contracts, ensuring specifications, and work plans for MBTA's stations and facilities infrastructure meet state, federal, guidelines.
• Manage resources and contracts efficiently in reducing corrective maintenance items, and continually develop strategies on improving overall reliability of infrastructure.
• Respond to inquiries from customers, vendors, or co-workers courteously and professionally, following the Authority’s customer service quality standard.
• Be available to work all shifts and locations as assigned, including driving to visit work sites, and assisting in emergencies, service disruptions, or other events as needed.
• Respond directly or through others and report to work for emergencies, extreme weather conditions, or any abnormal conditions affecting service or safety, 24/7.
• The job's physical demands and work environment characteristics are described here, representative of what an employee encounters while performing essential functions. Reasonable accommodations may be made for individuals with disabilities.
• Use experience with Enterprise Asset Management Systems (EAMS) or Computerized Maintenance Management Systems (CMMS) to enhance maintenance operations.
• Perform all other duties and projects that may be assigned.
  
  
  

Supervision

• Oversee Supervisors/Managers and other personnel as needed.
  
  
  

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Minimum Requirements & Qualifications

• A high school diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Twelve (12) years related experience in the construction industry with knowledge of Fire Suppression Systems and repairing hoist/lifts.
• Two (2) years of supervisory/leadership experience in a related capacity.
• Knowledge of maintenance systems and working trades (pipefitting, HVAC, machinists, plumbers, etc.).
• Knowledge of Safety regulations and Safe practices for the Construction Industry.
• Effective organizational, analytical, time management and multi-tasking skills.
• Experience with CMMS such as Trapeze, Maximo, etc.
• Demonstrated ability to communicate and present effectively to a diverse group of stakeholders and customers.
• Possession of a valid driver’s license without infractions in accordance with MBTA policy.
• Have the ability to work any and all shifts and/or locations assigned or directed.
• Be available to work twenty-four (24) hours per day, seven (7) days per week, 365 days per year.
• Demonstrated ability to supervise and work effectively with a diverse workforce.
  
  
  

Substitutions Include

• None
  
  
  

Preferred Experience And Skills

• Bachelor’s degree in construction management, engineering, facilities management, or a related field from an accredited college.
• Additional years of supervisory experience.
• Experience working with Union Employees highly preferred.
  
  
  

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service
  
  
  

Disclaimers and Definitions:

• General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
• Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
• Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
• Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
• Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
• Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
• On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
• Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
• ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com .
• Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions .