What are the responsibilities and job description for the System Administrator 2 - Chantilly, VA position at MC Dean Inc?
Overview
Your Future at M.C. Dean
We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better.
We are seeking a System Administrator 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.
Responsibilities
In this role you will be responsible for monitoring, maintaining, and testing of Physical Access Control, CCTV, PSIM and Integrated Electronic Systems. This position is maintained at a single work location in the Washington D.C. area. Candidates must be flexible in schedule, neat in appearance, able to communicate professionally with customers and coworkers. Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role.
Essential responsibilities and activities include but are not limited to :
- Manage physical security system support to meet service level agreements
- Analyze physical security system performance and recommend improvements
- Resolve complex system issues for physical security systems and networks
- Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed
- Communicate with customers, manufacturers, vendors, and technical specialists
- Train system users and other system support personnel as needed
- Analyze and modify preventive maintenance checklists for system changes
- Troubleshoot system performance issues and implement corrective actions
- Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks
- Organize and prepare detailed documentation of system performance, including service request records, and analysis
- Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
- Implementation of Server and Workstation patching and STIG remediation
- Perform all duties with minimal direct supervision
Qualifications
Clearance / Citizen Type : Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS / SCI w / Poly clearance REQUIRED
Requirements :
Bachelor's Degree and 2 Years of progressive experience or
Desired / Advantageous Qualifications :
What we offer :
Abilities :
