What are the responsibilities and job description for the Technical Specialist 3 - Chantilly, VA position at MC Dean Inc?
Overview
Your Future at M.C. Dean
We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better.
We are seeking a Tech Specialist 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.
Responsibilities
The Technical Specialist will demonstrate the following capabilities :
- This position will report out of Chantilly, VA
- Analyze system performance and recommend improvements
- Provide support to the system administration team
- Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
- Communicate with customers, manufacturers, vendors and system administrators
- Train system users and other system support personnel
- Analyze and modify preventive maintenance checklists for system changes
- Troubleshoot system performance issues and implement corrective actions
- Organize and prepare detailed documentation of system performance, including service request records and analysis
- Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
- Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
- Provide on site system support post deployment
- Read and interpret engineering drawings
- Understand SOP and SOW documentation
- Ensure test lab equipment is maintained
- Interface with engineering team to ensure design efficiency
- Interface with internal and external customers
- Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
- Read blue prints, schematics and statements of work (SOW).
- Coordinate with field personnel and / or engineering team to discuss any potential installation issues
- Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
- Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
- Perform all duties with minimal direct supervision
Qualifications
Clearance / Citizen Type : Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS / SCI w / Poly clearance REQUIRED
Position / Candidate Requirements
Desired / Advantageous Qualifications
What we offer :
Abilities :
