What are the responsibilities and job description for the Technical Specialist 3 position at MC Dean Inc?

Position Summary :

The Technical Specialist will demonstrate the following capabilities :

This position will report out of Chantilly, VA
Analyze system performance and recommend improvements
Provide support to the system administration team
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
Provide on site system support post deployment
Read and interpret engineering drawings
Understand SOP and SOW documentation
Ensure test lab equipment is maintained
Interface with engineering team to ensure design efficiency
Interface with internal and external customers
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
Read blue prints, schematics and statements of work (SOW).
Coordinate with field personnel and / or engineering team to discuss any potential installation issues
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
Perform all duties with minimal direct supervision

Position / Candidate Requirements

Security Clearance : Active TS / SCI with Polygraph REQUIRED.

High School Diploma with 11 years of experience with installation, troubleshooting and / or testing of electronic security systems or

Associates with 8 years of experience or

Bachelor's Degree with 5 years experience or

Master's Degree with 3 years experience

System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions

Reliable attendance at customer site during work hours required by customer

Ability to work a flexible schedule that includes occasional nights and weekends

Ability to travel CONUS and OCONUS

Desired / Advantageous Qualifications

Vendor certifications for electronic systems

One (1) to three (3) years of RF experience

Working knowledge of RF test equipment such as antennas, signal generators, spectrum analyzers, network analyzers

Abilities

Exposure to computer screens for an extended period of time.

Sitting for extended periods of time.

Reach by extending hands or arms in any direction.

Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

Listen to and understand information and ideas presented through spoken words and sentences.

Communicate information and ideas in speaking so others will understand.

Read and understand information and ideas presented in writing.

Apply general rules to specific problems to produce answers that make sense.

Identify and understand the speech of another person.

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

EOE Minorities / Females / Protected Veterans / Disabled

VEVRAA Contractor

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Technical Specialist 3

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