What are the responsibilities and job description for the Inside Sales Representative position at MC Machinery Systems, Inc.?
Inside Sales Representative
Strategic calls to current & potential customers. Will record interview information into CRM for internal sales by performing the following duties.
ESSENTIAL RESPONSIBILITIES may include the following. Other duties may be assigned.
- Working with a dynamic team in a fast-paced environment.
- Develop personal sales strategies, and forecasts.
- Call customers by phone for consumable part quotation opportunities.
- Responsible for expanding our customer base, maintain a customer database and develop new leads from cold calls and finish the parts sales from start to close.
- Participate in researching competitive information and machinery.
- Solicits sale of new or additional services provided by MC Machinery.
- Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
- Enters data into CRM, write up the information for a RFQ (request for quote).
- Checks inventory control and notifies logistics departments of orders that would deplete stock.
- Some customer service responsibilities.
- Assist with Call Center as needed.
- Other Duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to demonstrate a high level of dedication, accountability and outstanding work ethic. Good communication skills, ability to work in a high-pressure environment, analytical ability, interpersonal skills, detail oriented, strong organizational skills and ability to multitask.
EDUCATION AND EXPERIENCE
Proficient in MS word, excel and outlook. MS Dynamic & Sales Force experience preferred.
Associate's degree or experience equivalent.
WORKING CONDITIONS
Job operates indoors and is exposed to generally consistent conditions, such as regulated air conditioning and heating. This job also works near a machinery showroom, which may generate some noises such as objects hitting the floor and creating a sound, forklift movement and occasional other short term noises.
PHYSICAL REQUIREMENTS
This job requires prolonged periods of sitting at a desk and working on a computer. Repetitive use of the hands and typing are required. Requires frequent lifting of 1-10 pounds and occasional 11-25 pounds with infrequent lifting of 25 or more. Must be able to access and navigate each department at the organization’s facilities.
Equal Opportunity Employer – race, sex, veteran or disability status, gender identity, sexual orientation
