What are the responsibilities and job description for the Leasing Associate position at MC Residential Brand?
Our Leasing Associates provide an environment like no other, uniquely focused on delivering amazing customer service while also offering solutions and inspiration to help customers solve their housing needs.
At MC Companies, we look for incredible people who naturally want to elevate the every day by creating an amazing experience for our customers and connecting them to our “Good Life” communities. We seek unique individuals whose varied talents and expertise will bring value to our sales team. If this is what you’re looking for, then MC invites you to apply for our Henderson, NV community, The Hendry, as a Leasing Associate.
MC Companies is a group of individuals who are united as a team, dedicated to providing our residents, associates, and investors with an experience that is pleasant and rewarding and provides lasting value. We are unified in our desire to accomplish those goals, and to do so all of us at MC have adopted certain Core Values. Our Core Values are what drive every decision and action you will take during your workday, and how we expect our teammates to act with everyone they encounter. We have five Core Values:
Be Positive – Every day, each of us come to work with a positive attitude.
Be Aware and Present - In each interaction throughout the day, we stay present with the person we are interacting with.
Be Open Minded - Being Open Minded means that while our own ideas are important, we are willing to consider someone else’s point of view.
Be Giving - We at MC recognize that we are successful, not just because of our efforts and dedication, but because of the people that have come into our lives.
Be Respectful and Kind - In every interaction, we will show respect for each person, and we will take every opportunity to act thoughtfully, in a way that shows kindness and respect to all.
Our mission is to acquire sound, profitable real estate investments and manage them to the benefit of those we serve better than anyone in our industry.
Essential duties and responsibilities:
- Meets with prospective tenants and records information to ascertain needs and qualifications.
- Assists prospects in viewing model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.
- Completes lease forms or agreements, ensuring that resident files are accurate and maintained in a secure place. Collects rental deposit(s), copy for the file (paper or digital), give to leasing manager or property director to record.
- Keeps track of approval process of each lease file by contacting previous landlords, employers, etc. as well as keep in contact with the future resident on how the approval process is going and what is still needed by the time of move-in.
- Answers incoming phone calls and handles each call accordingly.
- Compiles listings of available units for rent, using established mediums by the company and using company marketing materials creates advertisements for advertising to reflect current market pricing on a daily basis.
- Represents the company in a professional manner at all times.
- Deals with resident concerns and requests on timely basis to ensure resident satisfaction with management.
- Assists in the distribution of community-issued notices (i.e., bad weather, emergency, etc.).
- Regularly walks the grounds and available units to better communicate inventory to prospects.
- Consistently uphold policies of the community.
- All other duties as assigned.
Join us if you:
- Want to be part of a Top 100 Companies to work for in Arizona.
- Are confident and motivated by the opportunity to interact with customers while helping with their housing needs.
- Have strong communication, influencing and time management skills.
- Enjoy being part of a team.
- Have previous retail and/or customer service experience (preferably).
- Have availability and flexibility to work weekends.
Benefits we can’t wait to share with you:
- Medical
- Dental
- Vision
- Short Term Disability (company paid)
- Life Insurance (company paid for employee)
- Supplemental Insurances - Accident, Hospitalization, Spouse and Family Life Insurance
- 401K with an employer match
- Generous Paid Time Off
This position is eligible for a monthly bonus based on property performance measures.
