What are the responsibilities and job description for the IT Technician position at McAdams Group, LLC?
Job Title: IT Technician (Part-Time)Location: Onsite or HybridHours: 20-25 hours per weekHourly Rate: $23/hour
About McAdams Group:McAdams Group is a dynamic organization that delivers exceptional service to our clients while fostering a collaborative and supportive work environment. Our part-time IT Technician will play a key role in maintaining our technological infrastructure and ensuring the seamless onboarding of new employees.
Job Summary:The IT Technician (Part-Time) is responsible for supporting and maintaining the organization's technology infrastructure, ensuring optimal system performance, and providing technical support. This role includes configuring workstations for new hires, troubleshooting application issues, and evaluating the technology stack for cost savings and efficiency improvements.
Key Responsibilities:Technical Support and Setup:
- Configure and set up computers, software, and peripherals for new hires.
- Troubleshoot hardware, software, and network issues promptly.
Tech Stack Maintenance and Training:
- Provide training on McAdams Group’s technology stack, including Google Workspace, HubSpot CRM, and GoTo phone system.
- Develop guides and training materials to support user proficiency.
System Optimization:
- Analyze the organization's technology stack to identify opportunities for cost savings or redundancy elimination.
- Work with the management team to implement solutions and improve system efficiency.
Collaboration and Communication:
- Collaborate with different departments to assess their technology needs and provide tailored support.
- Document procedures, processes, and troubleshooting steps to enhance the IT knowledge base.
Security and Compliance:
- Ensure systems are compliant with data security protocols and company policies.
- Conduct routine system checks and maintenance to prevent vulnerabilities.
Qualifications and Skills:Required:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Strong troubleshooting skills with hardware, software, and networking.
- Ability to work independently and prioritize tasks effectively.
Preferred:
- Familiarity with Google Workspace, HubSpot CRM, and GoTo phone systems.
- Experience in IT procurement and vendor management.
- Proven ability to train and support non-technical users.
Work Environment:This part-time role operates onsite or hybrid, depending on business needs, with flexible hours. Occasional after-hours support may be required.
Why Join Us?
- Competitive hourly rate of $23/hour.
- A supportive team environment dedicated to professional development.
- Opportunities to shape and optimize the company’s technological future.
If this sounds like a fit for your skills and career goals, we encourage you to apply!
Job Type: Part-time
Pay: $21.00 - $23.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Flexible schedule
Compensation Package:
- Hourly pay
Schedule:
- Day shift
- Monday to Friday
Experience:
- IT: 2 years (Required)
Ability to Commute:
- Cordova, TN 38018 (Required)
Ability to Relocate:
- Cordova, TN 38018: Relocate before starting work (Required)
Work Location: Hybrid remote in Cordova, TN 38018
Salary : $21 - $23