What are the responsibilities and job description for the Catering Coordinator position at McAlister's Deli?
Job Title: Catering Coordinator
Career Overview:
At McAlister's Deli, we are seeking a skilled and detail-oriented Catering Coordinator to join our team. As a key member of our catering operations, you will play a critical role in ensuring the seamless execution of catering orders from receipt to delivery.
Main Responsibilities:
- Coordinate catering operations according to company standards, focusing on exceptional customer service and collaboration with the catering team to drive future sales growth.
- Execute the full-cycle fulfillment of catering orders, encompassing receipt, execution, payment, and delivery, while maintaining accurate records and timelines.
- Organize and prioritize all catering orders within the restaurant, balancing production, delivery, and follow-up tasks to meet customer expectations.
- Accurately enter data for all catering customers, utilizing this information to enhance customer relationships and drive repeat business.
Requirements:
- Excellent communication and organizational skills, with the ability to multitask and work under pressure.
- A strong focus on customer satisfaction, with a commitment to delivering high-quality service.
- Proven ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- Basic computer skills and familiarity with data entry software, with a willingness to learn and adapt to new systems.
