Catering Manager

Catering Manager - McAlister's LLC

Job Description:

Title of the position: Catering Manager

Department: Catering/Operations

Career Level: Manager

Job Type: Fulltime

% of Travel Required: 30%-40%

Education: Bachelors Degree

Location: Restaurant

Reports to: Area Director

Overall responsibility: The Catering Manager is responsible for planning, organizing and developing catering services that are accurate of content and consistency with brand standards, as well as meeting customer expectations, food and hygiene standards and financial targets.

Key areas of responsibility:

• Assists with the development, implementation and maintenance of the quality standards for McAlisters Deli.
• Actively solicits all types of catering business from various sources of leads.
• Helps plan, organize and coordinate all aspects of events utilizing catering services.
• Responsible for overseeing and organizing the events including obtaining catering rentals.
• Assists in pre-shift and departmental meetings in order to brief personnel regarding event information and needs for all day/evening events and specials.
• Helps lead the restaurant team to meet sales and profit objectives.
• Handles and resolves customer complaints.
• Ensures top quality sanitation standards.
• Develops and implements programs to increase revenues.
• Performs other tasks and duties as assigned by the General Manager and/or Area Director.

Consults with:

• All levels of management
• Support Center staff
• Restaurant Staff
• Vendors

Qualifications:

• High School Diploma
• Bachelors Degree in a related field is preferred.
• 3 to 5 years of catering management experience in a high volume environment is required.
• Must be able to obtain the appropriate state occupational license.
• Proven ability to sell events in a highly professional manner.
• Proven ability to delegate work in a cost saving manner.
• Must possess strong leadership skills to manage, motivate and develop staff.
• Must have strong customer service abilities.
• Must have excellent communication and people skills.
• Will be required to work a flexible schedule