What are the responsibilities and job description for the Customer Experience Ambassador position at McAlister's Deli?
Job Description
We are seeking a highly skilled and enthusiastic individual to join our team as a Customer Experience Ambassador. In this role, you will be the face of McAlister's Deli, providing exceptional service to our guests and ensuring that every visit is a memorable one.
Responsibilities:
- Taking orders accurately and efficiently while offering menu suggestions to enhance the guest experience.
- Entering orders into the POS system, processing payments, and handling cash transactions in accordance with company policies.
- Delivering food and beverages in a timely manner, ensuring that every item meets McAlister's high standards.
- Handling phone orders and Uber requests, treating every caller as if they were dining in.
Requirements:
- A positive attitude and friendly demeanor at all times.
- The ability to work in a fast-paced environment, remaining calm under pressure.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike.
- Flexibility to work varied shifts, including evenings and weekends.
