What are the responsibilities and job description for the General Manager position at McAlister's Deli?

Job Description

GENERAL SUMMARY :

Accountable for all facets of restaurant’s operation and is responsible both for the purchase, receipt, and

presentation of all food products in a timely manner and in a manner consistent with established recipes and

procedures. Also responsible for ensuring that our standard of food preparation and outstanding service (hospitality)

is upheld at all times. The General Manager is an entrepreneur and responsible for all decisions made inside and

outside the four walls of his / her restaurant.

ESSENTIAL FUNCTIONS :

Accountable for production / preparation of food and driving sales and guest satisfaction
Enforces compliance with all employment policies applicable to restaurant (does so with the assistance of the

rest of the management team)

Directs the work of management team, including setting weekly management schedules, and assigning areas

of responsibility to Managers of the restaurant

Inspires management team to deliver service at the pace and effectiveness to meet or exceed operational

standards for food preparation and hospitality and to improve sales

Responsible for performance management of restaurant’s management team. This includes, but is not

limited to, conducting weekly meeting with Managers, conducting performance evaluations, coaching, and

providing discipline when necessary

Responsible for conducting final interview of all hourly employees and making or approving all hiring

decisions for the restaurant

Is responsible ultimately for all food and labor costs

Manages period P&L and is responsible for providing period P&L recap

Is ultimately responsible for tracking inventory, labor, and product mixes

Is responsible for providing projections and analyzing weekly inventories and waste. This is meant to ensure

proper and efficient use of all inventory

Is responsible for planning, preparing, and overseeing store’s weekly, period, and yearly budgets

Conducts sales and labor planning meetings with management staff on regular basis

Is ultimately responsible for all employee schedules. Ensures adequate labor is in place for restaurant

Analyzes, processes, and reviews weekly invoices, including those for supplies, maintenance, food, linen, etc.

Verifies daily food safety checklist has been properly executed on the line as part of overall responsibility for

inventory and safety in BOH

Responsible for ensuring that audit and training standards are being maintained

Responsible for ensuring that management and staff are trained on equipment maintenance, cleaning

procedures, and safe food handling procedures, and that management always maintains a safe environment

for employees and guests

Responsible for enforcing appropriate security measures at the restaurant

Develops and / or implements, with assistance of Managers, incentive programs and contests.

Oversees all marketing activities

Oversees development of all employees, Key employees, and Managers, which includes training on

employment policies and practices

Maintains culture and ensures a safe and healthy work environment for staff and Managers

Acts as primary liaison with all store vendors and Corporate Office contacts

Plans, prepares for, and attends weekly and quarterly regional meetings with other General Manager and

Regional Director to report on restaurant’s P&L and other matters affecting the restaurant

Responsible for creating fun, safe environment for restaurant by, in part, living and following Company’s Core

Values, Mission and Vision

ADDITIONAL RQUIREMENTS :

Minimum of High School Diploma or GED required, some College preferred

Must be 18 years of age or older

Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook) and able to

adapt to new systems quickly

Must be able to perform all job functions safely

Must be able to complete all other tasks and responsibilities as assigned by Regional Director

OTHER SKILLS :

The ability to delegate and lead a team of 25 or more individuals

The ability to solve problems and handle high-stress situations

Extensive knowledge of financials

An effective communicator

Good understanding of servant leadership

Entrepreneurial spirit

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job

functions.

PHYSICAL DEMANDS : Physical Demands

Stand C (Constantly)

Walk C (Constantly)

Sit O (Occasionally)

Handling / fingering F (Frequently)

Reach outward F (Frequently)

Reach above shoulder F (Frequently)

Climb O (Occasionally)

Crawl O (Occasionally)

Squat or kneel O (Occasionally)

Bend F (Frequently)

Lift / Carry

10 lbs or less F (Frequently)

11-20 lbs F (Frequently)

21-50 lbs F (Frequently)

51-100 lbs O (Occasionally)

Over 100 lbs N (Not Applicable)

Push / Pull

12 lbs or less F (Frequently)

13-25 lbs O (Occasionally)

26-40 lbs N (Not Applicable)

41-100 lbs N (Not Applicable)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 2.5 hrs / day)

F (Frequently) Occupation requires this activity from 33% 66% of the time (2.5 5.5 hrs / day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs / day)

WORK ENVIRONMENT :

A restaurant environment. This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document is not a contract of employment, and the Company reserves the right to change this job

description and / or assign tasks for the employee to perform, as the Company may deem appropriate.

The Saxton Group is an Equal Opportunity Employer. Qualified applicants will be considered without regard to age, race, color, religion, sex, disability, and / or national origin. Employment is contingent upon completion and review of background investigation.

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