Team Member

Job Description:

Title of the position:

Restaurant Team Member

Department:

Restaurant Operations

Reporting:

General Manager/Assistant Manager

Job Type:

Hourly/Part-Time

Education:

High School Diploma or equivalent

Position Overview:

Implementation of tactics to optimize restaurant sales and cash flow while ensuring adherence to

quality, cleanliness, and customer service standards.

Essential Function:

Responsible for restaurant’s performance levels in job positions assigned by upper management.

Team members are to maintain their stations in a clean and orderly manner. Team members will

receive additional assignments to maintain unit in accordance with McAlister’s cleanliness

standards. Each position has different duties and responsibilities:

Job Responsibilities:

• Responsible for the preparation of certain food items
• Responsible for greeting our guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients as well asaddition, Team Member will be responsible for accurate cash control.
• familiarity with the step-by-step procedure for friendly and efficient customer service. In
• Responsible for delivering orders to guest. To ensure that each order is complete andand their packaging.
• prepared properly, the team member will have to become familiar with all the menu items
• Responsible for cleanliness in the dining room and service to our guests.
• Responsible for insuring that each guest receives exactly what was ordered, both promptlyan orderly and organized manner. All orders must be verified for correctness and
• completion.
• and courteously. Orders must be directed to the dining room, curb side and pick up areas in
• The team member must have the awareness to recognize if any particularwithout hindering his/her remaining responsibilities.
• station is about to fall behind and have the ability to render assistance at that station
• Responsible for filling all drink. In addition, the team member must be familiar with
• customer service procedures.
• Responsible for the preparation of each menu item quickly and according to specks. Thehe/she prepares.
• team member is also responsible for maintaining the quality standards of the products
• Responsible for the preparation of food items. The team member is also responsible for
• maintaining the quality standards of the products he/she prepares.

Job Specifications:

• 1 year experience in a casual restaurant dining
• 16 years of age or older.
• Ability to be self-reliant. Execute assigned duties and responsibility from upper
• management staff
• Able to speak, read, and write effectively. Excellent oral communication skills to effectively
• communicate with management, corporate staff, restaurant employees, and customers
• Must adhere to McAlister’s uniform and grooming policy
• Able to stand and walk for approximately 95% - 100% of shift
• Able to lift and carry a maximum of 50 pounds
• Able to work flexible hours
• Ability to travel to assigned restaurant location and operate respective work stations. Work requires standing and walking 80-90% of the time