Restaurant Catering Coordinator

MCALISTER'S CATERING COORDINATOR

Department

Restaurant Operations

Reports to

Restaurant General Manager

Job Type Non-Exempt

Education : High School Diploma or equivalent

Overall responsibility

The Catering Coordinator (CC) plays a vital role in the deli with the responsibility to coordinate catering operations according to company standards, provide excellent customer service and partner with the catering team to track and build future catering sales. This person must possess high organizational skills, great communication skills and be able to direct others to support the fulfillment of catering orders. The Catering Coordinator will work closely with the restaurant management team and the Area Catering Manager.

Key areas of responsibility include the following. Other duties may be assigned.

• Executes the full-cycle fulfillment of catering orders from receipt of an order to execution, payment, and delivery.
• Organizes all catering orders in the restaurant around production, delivery, and follow-up. Partners with management to ensure that appropriate product and resources are planned and available to meet demand.
• Builds catering sales within the restaurant by performing customer call-backs and building customer relationships.
• Performs the data entry of all catering customers into the centralized catering database.
• Maintains a register for payment of catering orders in accordance with cash management policy.
• Assists in the operations of the restaurant as needed.

Physical Requirements :

This is for a position at a McAlister's Deli corporate location