Maintenance Supervisor

Title: Maintenance Supervisor

Reports To: Maintenance Manager

Department: Maintenance

Summary of Position:

Supervise a team which may include General Maintenance I & II, HVAC I & II, Maintenance Utility, Shuttle Driver and/or a Plumbing Techs who work on a wide variety of general facility maintenance, repair and upkeep tasks throughout the property, focusing on all Park buildings as well as grounds.

Responsibilities:

• Supervise receipt and completion of revenue and general Maintenance Requests (MRs) as required by Guest Services and employees

• Identify and ensure that all materials and tools are available at job sites as required by the HVAC, General Maintenance or Maintenance Utility technicians in order to complete MRs

• Inspect and ensure that all MRs are completed as planned

• Assist in departmental labor scheduling

• Ensure that repairs and inspections of the pool, pool equipment, pool buildings and surrounding grounds are completed in a timely manner

• Ensure that Maintenance team is following the daily designated work plan and manage the flow of work orders

• Ensure that all identified departmental reports are completed as scheduled for review and sign off by the Maintenance Manager

• Apprise Maintenance Manager of any and all employee attendance and performance issues

• Ensure that the Maintenance Manager is apprised, on a daily basis, of the status of all ongoing projects

• Tasks may include painting, carpentry, plumbing, electrical, masonry, concrete, heating, welding, roofing and other related jobs

• Assist on assigned maintenance and mechanical duties for buildings and associated facilities, furnishings and equipment

• Assist the Maintenance Manager in problem resolution as needed

• Capable of independent “hands on repairs” in all maintenance disciplines

• Efficiently and in a timely manner, manage parts inventory for general stock

• Comply with safety policies and procedures including when lifting, climbing, etc.

• Ensure polite, knowledgeable and timely customer service when responding to visitor inquiries

• Understand Company ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas

• Other duties per Duties Checklist and as assigned

Position Requirements:

• Basic to Intermediate computer skill level to include Word and Excel

• Demonstrate skill in the use of tools, materials and equipment common to maintenance and repair

• Must be able to work on ladders, scaffolding, elevated platforms or catwalks, crawl spaces, tunnels, ledges and roofs

• Understand and effectively follow oral and written instructions

• Strong people skills; supervisory assertiveness with the ability to coach, train and mentor staff

• Ability to work independently and as part of a team

• Must be able to work a variety of day, night, weekend, and holiday shifts

• Ability to lift and carry 25 lbs. frequently and 50 lbs. occasionally

• Must have a valid driver license to operate vehicles throughout property

Education and Experience:

Education: High school Diploma or equivalent preferred

Technical/trade school diploma or equivalent training

Experience: 2 years general maintenance and/or construction

Park experience