Receptionist

Position Title: Receptionist

Position Type: Regular - Full-Time

Position Location: Appleton

Requisition ID: 34557

About McCain

At McCain, we’re feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That’s why we’re dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!

Why join the McCain family.

• Your Life – we’re here to help you fulfil your potential, flourish, and thrive in work and life.
• Your Success – work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success.
• Your Impact – we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business.

McCain is a place where you can grow from the ground up, so join us and see how you can MAKE IT at McCain.

About the Role.

Responsible for answering main business phone and connecting calls to the appropriate destination; greeting and assisting guests and visitors; distributing incoming mail and courier packages; preparing courier outgoing shipments for pick-up by FedEx and others; metering and sending mail and other postal duties; and any additional administrative duties as assigned.

Leadership Principles.

Our principles, each with related practices, guide our actions across the organization. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.

We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.

We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.

We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.

We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.

Essential Functions:

• Welcome visitors and assist visitors and guests in locating office personnel.
• Handle and route all incoming calls promptly and accurately. Route calls to the plant security desk as needed.
• Maintain and update current telephone listings of our divisional and plant personnel. Also update Appleton telephone listings in Outlook so that all McCain has access.
• Place office supply orders through determination of supply levels using the Ariba online ordering system. Order cleaning supplies as needed by outside cleaning service.
• Sort and distribute all incoming mail to both office and plant personnel. Meter outgoing mail and prepare for pick-up.
• Open invoices, stamp them and route them to the payable department accounts.
• Check in all FedEx and UPS courier packages and direct their distribution throughout the facility. Care must be taken to expedite packages with perishable contents.
• Prepare all outgoing courier packages by utilizing online shipping software and hardware.

Qualifications.

• 1 years office/reception experience with call routing experience. Maturity, neat appearance, courteous, professional attitude and a good speaking voice.
• Basic knowledge of general office practices and procedures. Good at matching names and faces.
• Ability to represent the company in a professional and positive manner.
• Excellent oral/written/verbal skills. Ability to interact with other departments and all levels within the organization.
• Ability to maintain confidentiality.
• Ability to perform general mathematical functions, add, subtract, multiply, division, fractions, decimal and percentages.
• Ability to analyze data and draw logical conclusions with minimal guidance.
• Must have a valid driver’s license and be legally able to drive.
• High School diploma or equivalent.

Skills: Administrative:

• Excellent verbal/oral/written communication skills
• Excellent telephone skills
• Excellent customer service skills
• Strong organizational skills
• Ability to function in a high paced environment
• Ability to work well with others.

Skills: Machine:

• Proficient word processing and spreadsheet skills
• Multi line telephone system
• FedEx shipping computer, printer and labeler
• Mail meter machine
• Fax
• Copier

Physical Demands:

Handling, fingering, repetitive motions, talking and hearing.

Occasional bending, reaching, climbing.

Moderate Work: lifting a max of 50 lbs.

Compensation Package: $42,300- $56,500 USD annually bonus eligibility Long Term Incentive eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.

Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy

Job Family: Manufacturing
Division: NA Appetizer Manufacturing
Department: Appleton Apps Plant
Location(s): US - United States of America : Wisconsin : Appleton

Company: McCain Foods USA, Inc.