Community Manager

Community Manager

Reporting into: Senior Community Lead

Location: New York, NY

ABOUT MCCANN NY:

We’re McCann New York. This is where, for over a century, three simple words have led the way: Truth Well Told. It’s our belief that consumer insights based in truth are crucial to building brands that last. We’re passionate and persistent, inclusive, and inquisitive. Also, we like to laugh. And all of this finds its way into what we do best: creating culture-defining work that moves business. We’re proud to have been named the Cannes top performing New York and North America agency in 2023, Campaign US BIG agency of the year in 2022 and 2023. We are also honored to have made Ad Age's A-List four years in a row and been named Fast Company World’s Most Innovative Companies.

Your Role:

We are looking for a Community Manager to join our team here in NYC. This person will be responsible for managing day-to-day social media activity across all platforms (Facebook, Instagram, Threads, TikTok, Twitter, Snapchat, Reddit and any new platforms to market). This person will ensure ongoing community engagement and growth.

What You’ll Do…

• Own, develop and implement the social content calendar, working in collaboration with creative, strategy and client teams
• Plan, curate and create content and conversations to sustain community growth and fan engagement
• Build social listening queries, track engagements through native platform analytics and social listening / monitoring tools
• Set and deliver on tangible social KPIs
• Activate super-fan and surprise-and-delight strategies
• Explore, identify and stay on the pulse of new social developments and trends/channels/innovations/competitors in order to proactively direct current and future opportunities

What You Bring …

• 1 years related experience required
• Experience managing digital content for a major consumer brand or media company preferred
• Bachelor’s degree in related field required

How You’ll Uphold McCann Values …

• Generosity
• Ambition
• Kindness

At McCann New York, each team member plays a significant role in our success. We recognize that our team members' contributions may extend beyond this job description. The job description is designed to outline primary responsibilities, qualifications, and role scope. It does not restrict team members or the organization to only those specified duties.

Salary Range

The salary for this position is $75,000 USD.

How We Care for McCanners

• Competitive insurance coverage – inclusive of medical, dental, and vision
• 21 paid company holiday days
• Time Well Taken
• 80 hours of Paid Sick Time per calendar year
• Access to Degreed – a learning and skill platform
• 401k Retirement with 6% employer matching
• Enhanced Maternity, Adoption and Parental Leave
• Wellness resources – including free access to Headspace.

Commitment to Diversity, Equity, and Inclusion

The strength of our creative capability and innovative thinking has led to some of the world's most celebrated, effective, game-changing work for top brands. Maximizing that strength means bringing together an extensive mix of socially, culturally, and cognitively diverse talent - and creating conditions where they feel empowered to boldly share the fullest expression of their unique worldview. We fiercely believe in the power of creativity and innovation to positively influence society and inspire greater equity and inclusion within the communities we serve. So, every day we deliberately and intentionally choose to embody our global philosophy of Conscious Inclusion and, in turn, fuel our mission to help brands earn a meaningful role in people's lives.

Location

McCann New York team members must reside in or be willing to relocate to the New York Tristate area unless otherwise agreed upon by their manager and McCann New York’s Human Resources team. McCann New York is a hybrid workplace with three days in office a week.

McCann is an EEO M/F/Disability/Vet Employer