What are the responsibilities and job description for the HR People Experience Manager position at McCarthy Insurance Group, Inc?
Washington, United States | Posted on 01 / 17 / 2025
Industry Nonprofit Charitable Organizations
Education Requirements BA
City Washington
State / Province District of Columbia
Country United States
Job Description
Actively work with business leaders and employees to support the day-to-day needs of the employees and teams related to Human Resources and Culture.
Provide support and guidance when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodation, investigating allegations of wrongdoing, and terminations.
Perform routine tasks and provide oversight required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; employee relations including disputes and investigations; performance management and compensation; productivity, recognition, and morale; and occupational health and safety.
Manage and oversee the work of the Payroll and HR Associate.
Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments which may include safety training, anti-harassment training, professional licensures, and aptitude exams and certifications.
Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practices.
Review policies and practices to ensure consistency across the organization and make adjustments to maintain compliance at the local, state, and federal levels.
Advise managers on the resolution of employee relations and performance management issues, provide coaching, counseling, and conflict resolution.
Partner with leadership to identify and execute training and development opportunities.
Lead the creation of learning and development programs and initiatives that provide internal development opportunities for employees including high potential employees.
Ensure participation and HR representation in cross divisional projects and committees, as well as participation in Committees.
Maintain knowledge of trends, best practices, regulatory changes, and modern technologies in human resources, talent management, and employment law. Performs other duties as assigned.
Key Responsibilities
Policy Review & Compliance :
Multi-state compliance review and updates.
Research, develop, and potentially roll out sexual harassment training program.
Identify and implement a suitable LMS for online training and compliance tracking.
Ensure all offices maintain state-specific compliance.
SharePoint Management :
Clean up and reorganize existing SharePoint system.
Benefits Administration :
Provide support and guidance on employee benefits, including HSA and 403(b) plans.
Collaborate with external benefits consultant.
HR Systems & Processes :
Familiarity with Paycom HRIS.
Work with 3rd party for sourcing, recruiting, and hiring support.
Utilize Talent Remedy for specific positions.
Streamline HR processes to minimize reliance on current HR contact (Alisa).
Handbook & Policy Revision :
Update and revise employee handbook.
Requirements
Education And / or Experience
Minimum Bachelor’s degree in Human Resources, Business Administration, or related field required.
Certification through HRCI or SHRM.
At least seven years of experience in human resources.
At least two years managing others.
Experience in a field related to the client’s mission, programs, or priorities Preferred Qualifications.
Preferred Qualifications :
Master’s in Human Resources Management, Organizational Leadership / Management or related field.
Experience in multiple areas of HR including employee relations, negotiations, training, payroll, etc.
Experience working for a non-profit organization.
A demonstrated understanding of and track record of success in human resources including a thorough knowledge of employment-related laws and regulations.
Superior writing skills and demonstrated experience in communicating complex human resources and legal information to stakeholders.
Ability to communicate and build relationships with staff at all levels of the organization.
A self-starter, capable of working independently and under tight and sometimes competing deadlines.
Ability to manage multiple conflicting deadlines and maintain disciplined adherence to individual and team goals in dynamic situations.
Ability to work effectively and maintain positive relationships with internal staff members and external constituents.
Ability to act with integrity, professionalism, and confidentiality.
Proficiency with or the ability to learn the organization’s HRIS, Talent Management and other organizational systems.
Personal Characteristics
Orientation to and background of servant leadership.
Passion for the client's mission and purpose and ability to communicate this passion to others.
Ability to serve as an advocate and exemplar for the vision, values, and mission of our client.
Demonstrated strong relational skills.
Strong analytical and problem-solving skills.
Ability to hold people accountable to expectations.
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