What are the responsibilities and job description for the Commercial Service Manager position at McCarthy Tire?
JOB DESCRIPTION AND RESPONSIBILITIES
- Assist the manager in daily store activities.
- If the manager is off, you assume all store manager duties.
- Help assist with payroll and disciplinary actions.
- Assist with dispatching road service calls and making sure service is scheduled timely.
- Manage mount / dismount technicians to hit and exceed monthly revenue numbers.
- Manage all overtime according to business volume.
- Monitory Quality of all service work performed.
- Shipping and receiving of all mounted tire and wheel recons orders.
- Assist sales department with scheduling incoming work to the shop.
- Submit service department payables to Location Manager for approval and payment.
- Scrap Tires disposal processing (OOSTA).
- Help assist with New Hire Orientation for the store new hires.
- Schedule employee shifts
- Handle customer calls and issues
OTHER DUTIES / RESPONSIBILITIES
EDUCATION & EXPERIENCE
REQUIREMENTS
OTHER DUTIES / RESPONSIBILITIES
WORK AUTHORIZATION
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
