What are the responsibilities and job description for the Fulltime- Days - 464 Lead Patient Access Rep - Patient Access position at MCCH?
Job Description:
The function of the Lead Patient Access Representative is to provide leadership, communication, and training to the registration team of MCCH. The Lead Patient Access Representative provides continuity during the initial and ongoing training of staff who have the responsibility for registering patients following established policies and procedures. Works cooperatively with the Patient Access Patient Liaison, Patient Access Coordinator, and Patient Access Registration Clerks and is responsible for knowing /doing all aspects of the Patient Access Registration Clerk duties. Position is responsible for training new staff, assisting in the planning and development of training materials, assisting in the development and implementation of quality assurance processes and serving as a go to resource for registration clerks. The Lead will serve as the first line of escalation for staff questions on workflow and processes.
Minimum Education:
- Associate degree in Business, Finance and Health Info Management, or related field is preferred.
Minimum Work Experience:
- 5 years registration experience in a hospital or clinical setting with emphasis on patient contact and accuracy is required.
Screening Requirements:
- Drug Screen
- Tuberculosis Test
- Background Check
- Physical Exam
- Respirator Fit
Eligible Benefits:
- Medical, Dental and Vision *Excellent Low Premiums!* - No copays or Deductibles when utilizing MCCH services!
- Life Insurance *ZERO premium*
- Retirement Plan
- Paid Time Off
- Bereavement
- Bridge Coverage *ZERO premium for self-coverage when enrolled in medical coverage
- Tuition Reimbursement
Our Mission:
To improve the lives of those we serve by providing outstanding care and services through our confident, compassionate and exceptional healthcare professionals.
Our Vision:
To be chosen by our community and expanded service region based on proven outcomes as the trusted provider to care for their families, friends and neighbors.
Our Values:
Competence, Excellence, Compassion, Respect and Integrity.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
