What are the responsibilities and job description for the Customer Service Associate position at McCloskey Partners, LLC?
Customer Service Associate
- Provide world-class customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction.- Update International Account Manager if there are issues with any order or project
- Respond promptly to customer emails, messages, and calls, ensuring timely resolution of all customer issues.
- Enter customer data and update records accurately to ensure seamless communication.
- Develop and maintain positive relationships with clients to increase customer loyalty and retention.
- Collaborate with internal teams to resolve complex customer issues.
- Meet or exceed customer service targets, ensuring high levels of customer satisfaction.
